Skip to main content
Beginning of main content

"Always clean, quiet and cozy. Parking can be an issue. " More

By a verified traveler on Mon 30 May 2022

Enter dates to see availability

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$106* Per night/room Oct 8 - Oct 9

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Louisville Downtown ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Louisville Downtown

Everyone (11) Couples (3) Family (2)
5 out of 5
Always clean, quiet and cozy. Parking can be an issue.

Posted by on May 30, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 14, 2022 by Customer Service

Thank you for the excellent review, Donna! It's lovely you had such a pleasant experience at Residence Inn Louisville Downtown! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Dave Grorud General Manager

5 out of 5
Proximity to Muhammad Ali Center.

Posted by on Apr 5, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 7, 2022 by Customer Service

Thank you for leaving us this fabulous review, Martha! We're so glad you had such an enjoyable time with us at Residence Inn Louisville Downtown! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions. We look forward to hosting you again for yet another unforgettable stay! Dave Grorud General Manager

2 out of 5
Room stated it was a queen size bed. However the bed we were in was not it had to have been a full size. Rooms were not cleaned the next day as the staff said we were supposed to request it. But was not told that was the policy.

Posted by on Apr 3, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 10, 2022 by Customer Service

We appreciate you sharing your concerns with us, Mace. We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves. Dave Grorud General Manager

4 out of 5
Great property!! Surrounding area very appealing.

Posted by on Mar 7, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 8, 2022 by Customer Service

Thanks for the 4/5 review, Donna! We're thrilled to hear that you had a great experience at Residence Inn Louisville Downtown! It's wonderful that you loved our inviting atmosphere, along with our prime location! We'd love to have you back again soon to share an even more positive experience with you. Have a great day! Dave Grorud General Manager

4 out of 5

Posted by on Mar 5, 2022

Was this review helpful to you?
1 out of 5

Posted by , from Plantation on Dec 29, 2021

Was this review helpful to you?
4 out of 5

Posted by on Aug 9, 2021

Was this review helpful to you?
5 out of 5
Great customer service.

Posted by on May 4, 2021

Was this review helpful to you?
Comment from Hotel Management

May 8, 2021 by Dave Grorud - General Manager

Hi Anonymous, Thanks so much for staying with us and glad you enjoyed our phenomenal team! We strive to deliver a clean and comfortable experience every single time and would love to see you again at Residence Inn next time you visit downtown Louisville.

2 out of 5
This hotel shows way better in pictures. After pulling in late and ready to go to bed, I

Posted by on Mar 9, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 9, 2021 by Dave Grorud - General Manager

Hi Anonymous, Thanks for staying with us and taking the time to review our hotel! I apologize that your experience certainly did not live up to our high Marriott standards. I assure you we are working hard to provide a clean and comfortable experience and would love for you to give us another "try" at Residence Inn next time you visit Louisville.

2 out of 5
Parking for the hotel was not very clear. We were checked into a room that wasn't cleaned. And to top it off found out at check in the pool was not open, and i specifically booked here for the pool/hot tub amenity. Also the breakfast started to late in the morning for my kids and me to use before leaving to the airport.

Posted by on Oct 24, 2020

Was this review helpful to you?
Comment from Hotel Management

Oct 26, 2020 by Aaron P

Thank you for providing your honest feedback. We value our reviews greatly to see where we can improve as a team. Our goal is to provide exception hospitality to our guest and we stride to do so every day. As a team we failed to ensure you have a great stay with us. We look forward to providing exception hospitality given the opportunity to serve you again.

About the Residence Inn by Marriott Louisville Downtown

Location 333 East Market Street, Louisville, KY 40202

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Hotel Policies

url importing http://travel.travelocity.com/Louisville-Hotels-Residence-Inn-by-Marriott-Louisville-Downtown.h1253023-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Louisville-Hotels-Residence-Inn-by-Marriott-Louisville-Downtown.h1253023-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Louisville-Hotels-Residence-Inn-by-Marriott-Louisville-Downtown.h1253023-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.