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4.1 out of 5

"What I liked: Friendly staff, answered questions about meeting room, amenities such as indoor pool and hot breakfast included in reservation " More

By a verified traveler on Tue 13 Jul 2021

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Hotel Description

Lubbock guestrooms with comfy beds

In shopping district

You'll find Water Rampage and Ballet Lubbock within 2 miles (3 km) of this hotel. West End Center and Lubbock Premiere Cinema are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's an indoor pool on site, and a 24-hour front desk and a terrace are also provided.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$75* Per night/room Feb 2 - Feb 3

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Lubbock Southwest, TX ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Lubbock Southwest, TX

Everyone (13) Family (9)
5 out of 5

Posted by on Aug 17, 2021

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Comment from Hotel Management

Nov 12, 2022 by Front Desk

Thank you for the rating!

4 out of 5
What I liked: Friendly staff, answered questions about meeting room, amenities such as indoor pool and hot breakfast included in reservation

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 15, 2021 by Front Desk

Thank you for the feedback!

2 out of 5
The staff at the hotel was very friendly. The bathroom was not clean at all. The shower floor was very dirty and disturbing. The vent in the bathroom had so much dirt on it that air could not get through. The mattress was very hard. The free breakfast was offered but when we down there was nothing and the area was filthy. I think the hotel could be very nice but it was not this time!

Posted by on May 9, 2021

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Comment from Hotel Management

May 11, 2021 by Front Desk

We apologize for being less than exceptional during your last stay with us. We will address your concerns with out team to assure these type of thigs do not happen again.

3 out of 5

Posted by on May 8, 2021

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Comment from Hotel Management

May 29, 2021 by Front Desk

Thank you for the rating

1 out of 5
HORRIBLE EXPERIENCE!! Probably worst hotel experience of my life. - We booked 2 rooms, walked into 1 of them and it was already occupied by another guest! AWKWARD. - Went back to the lobby, they overbooked the hotel, OF COURSE! - I was calm and not angry, just wanting to make sure if they didn’t have another room I was only being charged for 1 room and I got yelled at by the front desk person, I asked why she's yelling at me and she said, "because you're still talking" - Hotel room was dirty, shower didn’t drain. - No enforcement of mask wearing in lobby, most guests were walking around lobby maskless. - That's what I get for booking a cheap hotel, we literally were thinking sleep, breakfast, checkout, nothing more, nothing less. That was our expectation. Very unfortunate!

Posted by on Apr 24, 2021

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Comment from Hotel Management

Apr 25, 2021 by Front Desk

Thank you for choosing to stay with us and taking the time to share your feedback. I am very sorry for the rude service you received, and as you know, this is not typical of us at all. We will address your concerns immediately to ensure this does not happen again. We hope to have the opportunity to serve you again when you travel to Lubbock, to provide you with the level of excellence you know us for.

5 out of 5

Posted by on Mar 12, 2021

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Comment from Hotel Management

Mar 28, 2021 by Front Desk

Thank you for the great rating

4 out of 5

Posted by on Dec 18, 2020

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Comment from Hotel Management

Dec 21, 2020 by Front Desk

Thanks for the rating!

5 out of 5
Quiet, clean and conducive environment in general.

Posted by , from Balch Springs TX on Aug 2, 2020

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Comment from Hotel Management

Aug 3, 2020 by Front Desk

Thank you for the great rating!

4 out of 5

Posted by on Jul 27, 2020

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Comment from Hotel Management

Jul 29, 2020 by Front Desk

Thank you for taking the time to give us a great rating!

4 out of 5

Posted by on Feb 5, 2020

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Comment from Hotel Management

Feb 5, 2020 by Ryann

Thank you for choosing to stay with us. We are glad you enjoyed your stay and we look forward to serving you again soon!!

About the Country Inn & Suites by Radisson, Lubbock Southwest, TX

Location 6225 62nd Street, Lubbock, TX 79424

Property Features

WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. An indoor pool, a terrace, and a garden are also featured at the business-friendly Country Inn & Suites by Radisson, Lubbock Southwest, TX. Self parking is free. This Lubbock hotel is smoke free.

  • 88 guestrooms or units
  • 1184 sq ft of conference space
  • Built in 2018
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Lubbock Southwest, TX offers 88 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 4:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 20.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Radisson Lubbock Southwest TX
  • Country Radisson Lubbock Southwest TX
  • Radisson Lubbock west TX
  • Country Inn Suites by Radisson Lubbock Southwest TX
  • Country Inn & Suites by Radisson, Lubbock Southwest, TX Hotel
  • Country Inn & Suites by Radisson, Lubbock Southwest, TX Lubbock

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.