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"It was nice that the pool facilities were open. I do not like that no breakfast at all was served. Nothing, even though it was included in the rate. ... " More

By a verified traveler on Sat 27 Jun 2020

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Hotel Description

3-star guestrooms with free WiFi

In Lubbock

Within 2 miles (3 km) of this Lubbock hotel, you'll find Water Rampage and Ballet Lubbock. South Plains Mall and Lubbock Premiere Cinema are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$100* Per night/room May 19 - May 20

Standard Room, 2 Twin Beds, Accessible (Mobility Tub)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Lubbock South, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Lubbock South, an IHG Hotel

Everyone (1) Couples (1) Family (2)
5 out of 5

Posted by on Apr 23, 2022

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Comment from Hotel Management

Jul 23, 2022 by Manager

Hello Shana, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5 out of 5
It was nice that the pool facilities were open. I do not like that no breakfast at all was served. Nothing, even though it was included in the rate. Other Holiday Inn facilities prefer at least breakfast bags. I also do not understand the inconsistency between hotels. there should be a corporate directive on how to treat this pandemic. Every hotel i slept at last week had different riles. some had open pools, some closed some had breakfast, some had none, some had bags.

Posted by , from Lincoln, NE on Jun 27, 2020

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Comment from Hotel Management

Jun 28, 2020 by LK

Hello, Thank you so much for taking the time to give us your feedback on your recent stay. We do appreciate you. Hope to see you again real soon :)

3 out of 5
No breakfast Poor service all employees very distant with no eye contact.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by L-Management

We thank you for your feedback. We take great pride in our customer service, unfortunately did not meet your expectations during your stay. We do apologize. We hope you give us another chance to serve you again.

1 out of 5
I have no idea about any of this!!!! When I arrived I was told that I did NOT have a room reserved....even though I had a confirmation number!

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 8, 2019 by LK

We do apologize for any inconveniences you encountered at our hotel. Thank you for your feedback

About the Holiday Inn Lubbock South, an IHG Hotel

Location 6107 Justice Avenue, Lubbock, TX 79424

Property Features

As a guest of Holiday Inn Lubbock South, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3401 square feet (316 square meters) and includes conference space. Spa services, a terrace, and laundry facilities are also featured at the business-friendly Holiday Inn Lubbock South, an IHG Hotel. Free self parking is available.

  • 107 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3401 sq ft of conference space
  • 316 sq m of conference space
  • Built in 2019
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Lubbock South, an IHG Hotel offers 107 air-conditioned accommodations with safes and coffee/tea makers. 44-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:30 AM to 10:30 AM.

Burger Theory Grill & Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Lubbock South Hotel
  • Holiday Inn Lubbock Hotel
  • Holiday Inn Lubbock South
  • Holiday Lubbock South, An Ihg
  • Holiday Inn Lubbock South, an IHG Hotel Hotel
  • Holiday Inn Lubbock South, an IHG Hotel Lubbock
  • Holiday Inn Lubbock South, an IHG Hotel Hotel Lubbock

You should know

  • Pool access available from 10 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.