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5.0 out of 5

"First, we love Lugano and spend one night in Lugano enroute from Zurich to our small home in Italy. The train from Zurich to Lugano is about 2.5 hours ... " More

By a verified traveler on Sun 31 Aug 2008

Hotel Description

5-star luxury hotel near Lake Lugano

Central Lugano getaway

You'll be steps from Museum of Modern Art and within a 10-minute walk of Lake Lugano with a stay at this Lugano City-Centre hotel. Giancarlo and Danna Olgiati Collection and LAC Lugano Arte e Cultura are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 3 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and perks like free WiFi.

Free WiFi, satellite TV

The 93 guestrooms feature free WiFi, TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, minibars, and free bottled water.

Palace Deluxe Single Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Superior Palace Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite Palace, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite Palace, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Superior Double Room Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Splendide Royal ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Splendide Royal

5 out of 5

Visiting Lugano

First, we love Lugano and spend one night in Lugano enroute from Zurich to our small home in Italy. The train from Zurich to Lugano is about 2.5 hours and 1.0 hours from Milan. We have visited the Splendide Royal several times. We recommend a room in the older (original) building. Try to reserve a room on the 2nd or 3rd floor with a balcony or terrace (we were on the 4th floor which has dormer windows; still a wonderful room). The dining is excellent; especially al fresco on the Patio . . both dinner and breakfast (buffet) were most enjoyable. One drawback : they have a indoor pool . . disappointing because a nearby hotel has a pool right on the Lake

Posted by on Aug 31, 2008

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Renovations + Closures

This property is closed from 20 March 2020 to 30 April 2020 (dates subject to change).

Property Features

Hotel Splendide Royal offers its guests a full-service spa, an indoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Splendide Royal. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 5-star Lugano hotel is smoke free.

  • 93 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Lugano (LUG-Agno) (5.6 km / 3.5 mi)
  • Train station: Lugano-Paradiso (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Splendide Royal offers 93 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's robes
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

La Veranda - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.

I Due Sud - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Water skiing nearby
  • Mountain biking nearby
  • Casino nearby
  • Sailing nearby

Spa Services

Splendide Lifestyle has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 3
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Detoxification wrap
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available on request from 8:00 AM to 9:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 8:00 AM to 9:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Pet Policy

  • Pets: CHF 30.00 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 40.00 per person (approximately)
  • Self parking fee: CHF 20.00 per day
  • Valet parking fee: CHF 20.00 per day
  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal Splendide
  • Hotel Splendide Royal
  • Hotel Splendide Royal Lugano
  • Royal Splendide
  • Splendide Hotel
  • Splendide Royal Hotel
  • Splendide Royal Lugano
  • Splendide Royal
  • Hotel Splendide Royal Hotel
  • Hotel Splendide Royal Lugano
  • Hotel Splendide Royal Hotel Lugano

You should know

  • Hotel Splendide Royal offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.