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4.4 out of 5

"We were offered a free upgrade to the two floor suite and that was wonderful to have two full bathrooms. The hot tub in the pool area is large but nee ... " More

By a verified traveler on Mon 25 Apr 2022

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Hotel Description

Family-friendly stay with indoor pool in Madison

Close to airport

You'll find Capital Brewery and Death's Door Spirits Distillery within 2 miles (3 km) of this hotel. National Mustard Museum and Pleasant View Golf Course are also within 2 miles (3 km).

Family-friendly fun

This hotel features an indoor pool and a spa tub. Families will appreciate the arcade/game room and onsite laundry facilities. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free airport shuttle.

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$82* Per night/room Sep 5 - Sep 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Madison West ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Madison West

Everyone (8) Couples (2) Family (1)
5 out of 5
We were offered a free upgrade to the two floor suite and that was wonderful to have two full bathrooms. The hot tub in the pool area is large but needs remodel and only one corner had any jets working. Otherwise, the stay was great.

Posted by , from CENTRAL CITY on Apr 25, 2022

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5 out of 5
All was great, a bit worn around the edges, but a great property at a great price!

Posted by , from Minneapolis on Aug 29, 2021

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5 out of 5
The employees were very nice! Rooms were clean felt like the room was very clean. I never had the breakfast but the people I was traveling with dead and said it was very fulfilling

Posted by , from Hudson on Mar 10, 2020

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5 out of 5
The bed and couch were comfortable. The TV channels were easy to use. The suite was spacious and comfortable.

Posted by on Jul 26, 2019

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4 out of 5

Posted by on Mar 9, 2019

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5 out of 5
The guy who checked us in was so mice! Rooms are amazing and beds are comfy! We will definitely be back! Now headed to breakfast lol 😆

Posted by on Feb 17, 2019

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5 out of 5
Great stay. Everything was up to standard. I have no complaints.

Posted by on Jan 29, 2019

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3 out of 5
Disappointing. Room was comfortable and quiet, but bathroom floor hadn't been swept and the fridge still had some stinky food left in it! Phone in room did not work. Actually took the phone down to the desk clerk on our way out to dinner. He said he'd bring up a new one. Returned from dinner and he stated a new one was in the room. No it wasn't! No phone at all. Reported it the next day. Brkfast was pretty good. Also would have been nice if the clerk had told us there was a celebration for all the guests with pizza for New Year's Eve. Found out the next morning!

Posted by on Jan 14, 2019

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4 out of 5

Convenient location

Pros: Quiet and clean.
Location: Downtown Middleton has restaurants and is close to main roads
Near restaurants and main road and not far from downtown Madison

Posted by on Sep 6, 2017

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3 out of 5
Housekeeping didn't clean the room, they came in and put up a do not disturb sign and turned off my air conditioning. I have never been any place where something like that happened. I complained about not getting my room cleaned so I could get clean towels. The breakfast was great, and the desk staff was friendly.

Posted by , from Fort Wayne on Jun 28, 2017

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About the Comfort Suites Madison West

Location 1253 John Q Hammons Dr, Madison, WI 53717

Property Features

Comfort Suites Madison West offers its guests an indoor pool and a spa tub. Public spaces have free WiFi. You'll find a business center on site. There are 2 meeting rooms available. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. An arcade/game room, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the family-friendly Comfort Suites Madison West. Free self parking is available. This Madison hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An indoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Comfort Suites Madison West offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Madison
  • Comfort Suites Madison
  • Comfort Suites Madison Hotel
  • Madison Comfort Suites
  • Comfort Suites Madison West Hotel Madison
  • Comfort Suites Madison
  • Comfort Suites Madison West Hotel
  • Comfort Suites Madison West Madison
  • Comfort Suites Madison West Hotel Madison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.