"I arrived in Madrid from the Atocha train station and I was able to walk to this hotel within 7 minutes with a heavy suitcase and no problems. Hotel ... " More
City center stay
Within a 15-minute walk of this Arganzuela hotel, you'll find Museo Nacional Centro de Arte Reina Sofía and Prado Museum. El Retiro Park and Puerta del Sol are also within 2 miles (3 km).
Dining, fitness center
This hotel features a restaurant, a gym, and a bar/lounge. WiFi in public areas is free. A 24-hour business center, a coffee shop, and a snack bar/deli are also on offer.
Oct 17, 2023 by Mayte Seguín
Dear guest, At the check in we told you that you had two different reservations through expedia: one was paid already for two nights and the third you had to pay at the hotel directly. You told us that you didn't know if you were going to stay the night of the 16th and for that reason we didn't charge and we explained to you that if you wanted to cancel you had to do it through expedia. You didn't cancel the second reservation and that's the reason you were charged. This form is for us to answer about your stay experience. If you had problem with expedia you have to contact them directly.Sincerely,
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at AC Hotel Carlton Madrid by Marriott. This 4-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
La Galerie - This bar specializes in local cuisine and serves breakfast only.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.