City center stay
Within a 10-minute walk of this Centro hotel, you'll find Gran Via Street and Puerta del Sol. Thyssen-Bornemisza National Museum and Plaza Mayor are also within half a mile (1 km).
This hotel features 3 bars/lounges, a bar/lounge, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. There's a fitness center on site, and laundry facilities and concierge services are also offered.
Free WiFi, luxe bedding
The 109 soundproofed guestrooms offer free WiFi and minibars. TVs, premium bedding, and rainfall showerheads are also available.
Mar 9, 2020 by Quality Manager
Dear guest, We are very pleased to read that you had such a pleasant time in our hospitality at Iberostar and want to thank you for sharing your opinion with others. Confirmation that we were able to exceed your expectations is spectacular news for us. It is also very satisfying for us that you have kept us in your fondest memories and it will be an honour to welcome you back again in the future until then we wish you all the best. Kind Regards, Quality Manager
This property is closed from October 20 2020 to February 28 2021 (dates subject to change).
Iberostar Las Letras Gran Via offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Iberostar Las Letras Gran Via. This Art Deco Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Iberostar Las Letras Gran Via offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Gran Clavel - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.