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5.0 out of 5

"If you want a hotel downtown, this is it. Very well located close to Retiro Park and Alcala Door. They give you a cell phone during your stay with f ... " More

By a verified traveler on Mon 16 Jul 2018

Hotel Description

4-star hotel near El Retiro Park, connected to the convention center

Central Madrid getaway

Within a 10-minute walk of this Salamanca hotel, you'll find WiZink Center and Nuevo Teatro Alcala. Also, El Retiro Park is within half a mile (1 km) and Gran Via Street is within 2 miles (3 km).

Business services

The hotel's fitness center, seasonal outdoor pool, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. A restaurant, laundry facilities, and concierge services are also provided.

Free WiFi, LED TVs

The 790 soundproofed guestrooms offer free WiFi and 24-hour room service. LED TVs come with satellite channels, and other amenities include rainfall showerheads and free weekday newspapers.

Executive Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Novotel Madrid Center ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Novotel Madrid Center

Everyone (2)
5 out of 5

Posted by on Jul 29, 2019

Was this review helpful to you?
5 out of 5
If you want a hotel downtown, this is it. Very well located close to Retiro Park and Alcala Door. They give you a cell phone during your stay with frre calls The staff is very polite and the breakfast is excellent As our flight was very early and breakfast was not served they prepared us pic nic bags with sandwiches fruit juice water and pastery. Excellent service!!!

Posted by on Jul 16, 2018

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About the Novotel Madrid Center

Location O'donnell 53, Madrid, Madrid 28009

Renovations + Closures

This property is closed from March 13 2020 to August 31 2020 (dates subject to change).

Property Features

Novotel Madrid Center offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Novotel Madrid Center. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 790 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2015
  • Dining venue
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Adolfo Suarez Madrid-Barajas Airport (MAD) (13.8 km / 8.5 mi)
  • Train station: Madrid Recoletos Station (1.7 km / 1.1 mi)
  • Metro station: O'Donnell Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Madrid Center offers 790 accommodations with safes and complimentary bottled water. 37-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Novotel Madrid Center

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Convencion Hotel
  • Convencion Madrid
  • Hotel Convencion
  • Hotel Convencion Madrid
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center Madrid
  • Novotel Madrid Center Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.