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Only YOU Hotel Atocha

4-star property
Paseo Infanta Isabel 13, Madrid, 1-855-201-7819
4.8 out of 5
Exceptional!
See all 6 travelocity Reviews

"road construction around building make less attractive and welcoming feeling. " More

By a verified traveler on Thu 18 Apr 2024

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Hotel Description

4-star hotel near Prado Museum

Retiro stay

Within a 15-minute walk of this Retiro hotel, you'll find Prado Museum and El Retiro Park. Gran Via and Puerta del Sol are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$185* Per night/room May 12 - May 13

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite (Single Use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 1 Max

Only YOU Hotel Atocha ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Only YOU Hotel Atocha

Everyone (2) Couples (1) Family (3)
4 out of 5
road construction around building make less attractive and welcoming feeling.

Posted by on Apr 18, 2024

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Comment from Hotel Management

Apr 20, 2024 by Front Desk Agent

Dear Young,First of all, I would like to thank you for your trust in Only YOU Hotel Atocha.We apologize for the inconvenience about the road construction.We hope to see again here especially when the construction works are finish to fully enjoy the hotel.

5 out of 5

Posted by on Feb 17, 2024

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Comment from Hotel Management

Mar 25, 2024 by Front Desk Trainee

Dear Ruti,Thank you for choosing the Only YOU Hotel Atocha, We would like to take this opportunity to thank you for taking the time to share your experience. Your opinion is very important to us as it helps us to continue working every day to exceed our customers' expectations and offer an excellent service. We are pleased to hear your stay was a pleasant one! Thank you again and we hope to see you soon at the Only YOU Hotel Atocha!

5 out of 5
The Only You Atocha Hotel was wonderful. From the cool esthetics to the attentive staff, we had an amazing experience. The hotel is centrally located making it easy to walk everywhere; or grab a taxi right outside the front entrance. Would stay here again and highly recommend.

Posted by on Feb 17, 2024

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Comment from Hotel Management

Feb 18, 2024 by FRONT DESK TEAM

Dear Ruti,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. At the same time, we would like to thank you for writing a review as positive and detailed as this one.At Only YOU Atocha we strive day by day so that all our guests have the best time possible like the one you describe, comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.A cordial greeting,

5 out of 5
Excellent service overall, coupled with nice and well kept facilities

Posted by , from San Pedro Garza Garcia on Oct 16, 2023

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Comment from Hotel Management

Oct 17, 2023 by Marc

Dear Jorge, First, we thank you for taking the time to write this review.We are glad to know that you consider us one of the best hotels in Madrid and that you will repeat with us in the future. The effort of our entire team is reflected in comments like yours that motivate us to continue working just as hard to offer this kind of experiences to all our guests.We will be happy to see you again soon.Thank you very much and greetings,

5 out of 5

Posted by on Oct 9, 2019

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5 out of 5
This property is exactly what you need when you visit Madrid. Its convenient to the main station yet close to all the main sites. On arrival we where greeted by Demetri, he was fantastic and I would like to give a big shout out to all the staff, they made our trip exceptional. This hotel deserves 5 star in my book.

Posted by on Aug 5, 2019

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About the Only YOU Hotel Atocha

Location Paseo Infanta Isabel 13, Madrid, 28014

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Only YOU Hotel Atocha. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 206 guestrooms or units
  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Calanas Station (0.4 km / 0.2 mi)
  • Metro station: Atocha Renfe Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Only YOU Hotel Atocha offers 206 air-conditioned accommodations with laptop-compatible safes and bathrobes. Beds feature memory foam mattresses. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Memory foam beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • YOU Hotel Atocha Madrid
  • YOU Hotel Atocha
  • YOU Atocha Madrid
  • Only YOU Hotel Atocha Hotel
  • Only YOU Hotel Atocha Madrid
  • Only YOU Hotel Atocha Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.