Central Madrid getaway
Within a 10-minute walk of this Literary Quarter hotel, you'll find Puerta del Sol and Prado Museum. Plaza Mayor and Plaza de Cibeles are also within half a mile (1 km).
Multiple dining options
This luxury hotel features 3 restaurants, a poolside bar, and a fitness center. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the seasonal outdoor pool and perks like free WiFi.
Free Internet, LCD TVs
The 96 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with satellite channels, and other amenities include DVD players and minibars (stocked with some free items).
Aug 7, 2019 by Antonio Martín, Deputy Manager
Dear Guest, Thanks for commenting so positively on your time at Urban, Madrid. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We hope to welcome you again. All the best. Antonio Martín, Deputy Manager
Apr 30, 2019 by Antonio Martín, Deputy Manager
Dear Guest, Thank you for reviewing your stay at Urban Hotel in Madrid. We are sorry about your disappointment regarding your stay in our hotel. Your remarks have been duly noted. Please accept our apologies for the poor services you received. This level of service is certainly not acceptable and will be addressed with the concerned party We are currently investigating this matter. Our guests' reviews are useful to evaluate our services in order to undertake the necessary improvements. Despite this, I hope to have the pleasure of welcoming you back in future for a better stay. Kind Regards Antonio Martín, Deputy Manager
Urban offers its guests a fitness center and a seasonal outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 3240 square feet (301 square meters). A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Urban. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Urban offers 96 accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
CEBO - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Glass Mar - This tapas bar specializes in Mediterranean cuisine. Open select days.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.