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4.0 out of 5

"If your looking for a peaceful day by the pool, not happening. It's a children's free for all. Jacuzzi made for 6 adults, usually 10 to 12 people pa ... " More

By a verified traveler on Tue 20 Feb 2018

Hotel Description

Enjoy the indoor pool at this 3.5-star Mahwah hotel

In Mahwah

Within 6 miles (10 km) of this Mahwah hotel, you'll find Ramapo College of New Jersey and Suffern Railroad Museum. Lower Hudson Valley Challenger Learning Center and Ramapo Valley County Reservation are also within 6 miles (10 km).

Free area shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor tennis court and perks like a free area shuttle.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 225 guestrooms offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$117* Per night/room Jan 31 - Feb 1

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Mountain View, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sheraton Mahwah Hotel ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Mahwah Hotel

Everyone (3) Family (3)
5 out of 5
Excellent staff, clean and comfortable room, parking lot plowed after it snowed (noticed other area hotels did not do this), very accommodating to your needs.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 13, 2019 by Soumia Zaman

Dear Mr/Mrs, Thank you for taking the time to write this wonderful review and for choosing Sheraton Hotel for your stay in Mahwah! We truly appreciate your business and trust in our hotel and staff! We are glad to hear that your stay with us was a good one. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your needs and expectations. We look forward to welcoming you back in our hotel in the near future. Kind regards,

1 out of 5
Worst stay ever hallway party til 3 am. 0 sleep. And I never complain. I am mindful that there are parties but 3 am was excessive

Posted by on Jul 14, 2019

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4 out of 5

Posted by on May 17, 2019

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4 out of 5
the lobby is very nice and the view is amazing tje rooms r a bit small

Posted by on Mar 25, 2019

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4 out of 5
If your looking for a peaceful day by the pool, not happening. It's a children's free for all. Jacuzzi made for 6 adults, usually 10 to 12 people packed in.

Posted by on Feb 20, 2018

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Comment from Hotel Management

Feb 21, 2018 by Sheraton Mahwah Team

Hello and thank you for your feedback about your recent stay with us. We appreciate your comments about your experience, specifically the busy pool area, and hope to have you back for a much better overall stay.

5 out of 5

Nice Hotel

Pros: Very quiet location
Cons: n/a
Location: location is good not sure of things to do nearby since my visits were for church conference
this is my second time staying at the Sheraton. Overall the facilities is in excellent condition and the rooms are kept clean

Posted by on Jan 26, 2016

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Comment from Hotel Management

Mar 30, 2016 by Richard G

Thank you for sharing your experience! We appreciate the positive notes!

5 out of 5

highly recommend it

Pros: Free Internet
Very nice hotel. Kids had a great time in the indoor pool and hot tub. Would definitely go back.

Posted by , from Massachusetts on Apr 12, 2011

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4 out of 5

Fabulous

We travel to Suffern once a year for a trade show at RCC. Tried some of the other area hotels in the past, but since we discovered the Sheraton Mahwah, this is where we stay exclusively. Far better than anything else in the area, worth the few extra miles to RCC. The grounds are incredible, the building is impressive, and has glass elevators with a view. Rooms are great. Only one major gripe- wireless internet is $12/day! Should be free at these room rates. Otherwise would be 5 stars.

Posted by on Apr 23, 2009

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Property Features

As a guest of Sheraton Mahwah Hotel, you'll find an indoor pool, an outdoor tennis court, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 28725 square feet (2669 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Mahwah Hotel. A free area shuttle within 5 mi is available. For a fee, parking is available. This 3.5-star Mahwah hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 22 levels
  • 28725 sq ft of conference space
  • 2669 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newark, NJ (EWR-Liberty Intl.) (64.7 km / 40.2 mi)
  • Train station: Mahwah Station (3.1 km / 1.9 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Mahwah Hotel offers 225 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mahwah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Fountainview Restaurant - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Atrium Lounge - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Helicopter/airplane tours on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 49 per pet (varies based on length of stay)
  • Maximum 1 per room (weight limit: 60 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Self parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 49 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mahwah
  • Hotel Sheraton Mahwah
  • Mahwah Hotel
  • Mahwah Hotel Sheraton
  • Mahwah Sheraton
  • Mahwah Sheraton Hotel
  • Sheraton Hotel Mahwah
  • Sheraton Mahwah
  • Sheraton Mahwah Hotel
  • Sheraton Mahwah Hotel Hotel
  • Sheraton Mahwah Hotel Mahwah
  • Sheraton Mahwah Hotel Hotel Mahwah

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.