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4.0 out of 5

"The property was clean and tidy. The check in process was quick and smooth. The room was clean but had a musty smell to it. The bathtub took a while t ... " More

By a verified traveler on Sat 20 Feb 2021

Hotel Description

3.5-star guestrooms with free WiFi

In suburbs

Within 3 miles (5 km) of this Mahwah hotel, you'll find Ramapo College of New Jersey and Harriman State Park. Suffern Railroad Museum and Good Samaritan Hospital - Suffern are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free WiFi, LCD TVs

The soundproofed guestrooms offer free WiFi and free weekday newspapers. LCD TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water. Housekeeping is available once per stay.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$103* Per night/room May 23 - May 24

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Mahwah Hotel ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Mahwah Hotel

Everyone (4) Couples (1) Family (3)
4 out of 5
The property was clean and tidy. The check in process was quick and smooth. The room was clean but had a musty smell to it. The bathtub took a while to drain. Overall, my experience was pleasant.

Posted by on Feb 20, 2021

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Comment from Hotel Management

Feb 22, 2021 by GSTREL

Anonymous, thanks for your feedback

5 out of 5
Simplest chrck in thus far. Great location great food near by. The room was clean decent view no microwave in room but has a mini fridge and cable. Would definitely come back and stay again.

Posted by , from Queens NY on Jun 30, 2020

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Comment from Hotel Management

Jun 30, 2020 by SBK

thank your Mona! Our team is doing all we can to make your check in a breeze and that you have an excellent stay.

5 out of 5
Excellent staff, clean and comfortable room, parking lot plowed after it snowed (noticed other area hotels did not do this), very accommodating to your needs.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 13, 2019 by Soumia Zaman

Dear Mr/Mrs, Thank you for taking the time to write this wonderful review and for choosing Sheraton Hotel for your stay in Mahwah! We truly appreciate your business and trust in our hotel and staff! We are glad to hear that your stay with us was a good one. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your needs and expectations. We look forward to welcoming you back in our hotel in the near future. Kind regards,

1 out of 5
Worst stay ever hallway party til 3 am. 0 sleep. And I never complain. I am mindful that there are parties but 3 am was excessive

Posted by on Jul 14, 2019

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4 out of 5

Posted by on May 17, 2019

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4 out of 5
the lobby is very nice and the view is amazing tje rooms r a bit small

Posted by on Mar 25, 2019

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4 out of 5
If your looking for a peaceful day by the pool, not happening. It's a children's free for all. Jacuzzi made for 6 adults, usually 10 to 12 people packed in.

Posted by on Feb 20, 2018

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Comment from Hotel Management

Feb 21, 2018 by Sheraton Mahwah Team

Hello and thank you for your feedback about your recent stay with us. We appreciate your comments about your experience, specifically the busy pool area, and hope to have you back for a much better overall stay.

5 out of 5

Nice Hotel

Pros: Very quiet location
Cons: n/a
Location: location is good not sure of things to do nearby since my visits were for church conference
this is my second time staying at the Sheraton. Overall the facilities is in excellent condition and the rooms are kept clean

Posted by on Jan 26, 2016

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Comment from Hotel Management

Mar 30, 2016 by Richard G

Thank you for sharing your experience! We appreciate the positive notes!

Renovations + Closures

This property is closed from September 3 2020 to September 6 2020 (dates subject to change).

Property Features

Sheraton Mahwah Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 28725 square feet (2669 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Mahwah Hotel. A free area shuttle within 5 mi is available. Self parking is free. This 3.5-star Mahwah hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 22 levels
  • 28725 sq ft of conference space
  • 2669 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Liberty Intl. Airport (EWR) (56.1 km / 34.9 mi)
  • Train station: Mahwah Station (3.1 km / 1.9 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Sheraton Mahwah Hotel offers 225 accommodations with laptop-compatible safes and complimentary bottled water. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This Mahwah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Fountainview Restaurant - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Atrium Lounge - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby
  • Helicopter/airplane tours on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mahwah
  • Hotel Sheraton Mahwah
  • Mahwah Hotel
  • Mahwah Hotel Sheraton
  • Mahwah Sheraton
  • Mahwah Sheraton Hotel
  • Sheraton Hotel Mahwah
  • Sheraton Mahwah
  • Sheraton Mahwah Hotel
  • Sheraton Mahwah Hotel Hotel
  • Sheraton Mahwah Hotel Mahwah
  • Sheraton Mahwah Hotel Hotel Mahwah

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.