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4.5 out of 5

"Excellent service. Simply excellent. There were some issue Aeon our reservation that they cleared up and treated us like kings throughout the stay. ... " More

By a verified traveler on Sun 21 Jul 2019

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

4-star spa hotel near Maldives Islamic Centre

Heart of Malé

With a stay at this Malé hotel, you'll be steps from People's Majlis and Medhu Ziyaaraiy. Maldives Islamic Centre and Mulee Aage Palace are also within half a mile (1 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free airport shuttle. You'll appreciate the 24-hour fitness center, bar/lounge, and coffee shop.

Free Internet, LCD TVs

The 114 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with cable channels, and other amenities include refrigerators and premium bedding.

JEN Maldives Male by Shangri-La ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JEN Maldives Male by Shangri-La

Family (1)
5 out of 5
Excellent service. Simply excellent. There were some issue Aeon our reservation that they cleared up and treated us like kings throughout the stay. Would strongly recommend to anybody

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 19, 2019 by Rahim

Dear Kal, Thank you for taking the time to review Hotel Jen Malé Maldives, we hope you enjoyed your stay with us, and wish to welcome you back. Best Regards, RahimFlynn General Manager

4 out of 5

Great spa

Pros: Close restaurants, Quiet
Cons: No free Internet
The room was fine and not too loud from the street. Good restaurant across the street on the left side of the hotel. The pool on the roof is fun with a glass panel over the city. Checking in and out with our large party was slow. The distance to the taxi dock was two blocks so using the hotel shuttle was not always quick. The second stay at the hotel it was easier to walk to the hotel and let them take the bags in the shuttle. The internet connection was difficult since you had to continually login. Got free minutes by buying a lunch at their lobby cafe. One of my travel partners had lots of issues with the internet charges, they claimed she had not logged out and were going to charge for many hours more than they used. I did not eat at their restaurant. I did eat at the lobby cafe and it was fine. I got take out from the restaurant across the street and neglected to get a fork, it took room service over 40 minutes to deliver a coke and fork. Best part is the massage at their spa.The 90 minute stone massage is worth every penny!

Posted by , from boston, ma on Feb 7, 2011

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Comment from Hotel Management

Oct 15, 2017 by Hotel Jen Malé Maldives

Dear Guest, Thank you for sharing your stay experience! We appreciate your kind comments. We look forward to welcome you back! Best regards, Rahim Flynn, General Manager

About the JEN Maldives Male by Shangri-La

Location Ameer Ahmed Magu, Malé, Kaafu Atoll 20096

Property Features

JEN Maldives Male by Shangri-La offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1049 square feet (97 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly JEN Maldives Male by Shangri-La. A roundtrip airport shuttle is free (available 24 hours). Smoking is allowed in designated areas at this 4-star Malé hotel.

  • 1 building
  • 114 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 1049 sq ft of conference space
  • 97 sq m of conference space
  • Built in 2009
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Velana Intl. Airport (MLE) (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle; ferry terminal shuttle and bus station shuttle

Room Amenities

JEN Maldives Male by Shangri-La offers 114 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Lime - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Azur - Overlooking the ocean and pool, this fine-dining restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Panini - This coffee shop serves breakfast only. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Spa Services

Aristo Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Guests under 11 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Minimum age to access spa is 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 135.52 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JEN Maldives Male by Shangri-La

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Car required
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • JEN Maldives Male by Shangri-La offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at JEN Maldives Male by Shangri-La.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.