4/10 Poor
Amy, Calgary AB
Feb 11, 2018
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroach heaven
We started our trip in Leon and had the most beautiful hotel for the same price. When we got to Granada and Los Corredores we were very disappointed and considered changing hotels if not for financial reasons.
Our room was like a prison. All white, no art and it smelled like moth balls so strongly I could hardly breathe. There was a huge chunk of hair in the shower and the water sprayed all over exposed wiring, which was very disturbing.
The room rang out with cockroaches singing in our walls and the floor had cracks so we could hear everything’s in the lobby and see the light. I think the opposite end of the hotel was a bit better. It looked like those rooms had windows at least. Also, the bar soap they left for use was open and I couldn’t tell if they were used or not.
One night, the owner or worker who slept in the room below us let his alarm go off for over 15 minutes at 5am. I had to go downstairs and ask him to turn it off.
On a good note, the staff were friendly and where we heard reviews not to walk the street at night, it wasn’t that bad. It is on a private street where people live so it wasn’t as comforting but no one gave us a problem and we never felt unsafe about it. It was close to restaurants and the main strip and because we were a block behind, it was quieter than the hotels on the main way as you couldn’t hear all the nightlife.
We never chose to eat breakfast at the hotel but the owner was very polite and asked if we were staying in the morning.
Amy
Stayed 4 nights in Feb 2018