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4.3 out of 5

"Excellent service, rooms very clean. Very good choices for breakfast. " More

By a verified traveler on Sat 27 Jul 2019

Hotel Description

4.5-star luxury hotel near Metrocentro, connected to a shopping center

In shopping district

At this hotel, you'll be steps from Metrocentro and within a 10-minute walk of Central American University. Tiscapa Lagoon and Sandino Monument are also within 2 miles (3 km).

Poolside dining

This luxury hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, soaking tubs

The 157 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LED TVs come with cable channels, and other amenities include deep soaking bathtubs and iPod docks.

2 Full Beds Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$123* Per night/room Jun 27 - Jun 28

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Real InterContinental Managua at Metrocentro Mall ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Real InterContinental Managua at Metrocentro Mall

Everyone (2) Couples (1) Family (1)
5 out of 5
Excellent service, rooms very clean. Very good choices for breakfast.

Posted by on Jul 27, 2019

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5 out of 5

Excelente

Posted by , from managua nicaragua on Aug 6, 2018

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5 out of 5

NIce, clean hotel near Airport

Pros: Location and cleanliness.
Cons: Need a better lobby bar/lounge. sushi not right for everyone.
Excellent! Friendly, English speaking staff. Clean hotel near airport.

Posted by on Sep 6, 2016

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Comment from Hotel Management

Sep 19, 2016 by General Manager

Dear Anonymous Thank you for coming InterContinental Hotel, in the center of Managua, 20 minutes away from airport and in front of Metrocentro Mall. I´m happy to tell you that on December 2016 begin the complete remodeling of rooms, lobby area and terrace area. Hope you come back soon. Yours.

1 out of 5

Lacking in customer service

I was so disappointed with this hotel!! I actually made a point to book a "nicer" hotel for our last night in Nicaragua thinking there would be less chance of problems occuring- totally wrong. Their customer service barely exist, prices for massage are listed wrong at front desk ( you don't learn about that until after your massage). I had confirmed a bottle of champagne and a cake in our room prior to arrivel 3 times and it still wasn't there. There was miscommunication with the hotel and their own taxi service. We were told the driver was new and didn't understand how the system worked nor did anyone bother to explain it to us. Our $7 cab ride ended up costing us $35 which we were stuck paying. Normally I don't mind paying for pricier hotels but I like to be informed first.

Posted by , from Chicago, IL on Sep 4, 2013

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5 out of 5

My husband and I love the food at this hotel, it is great! our hats off to the cooks.

Pros: Quiet
My husband and I love the food at this hotel, it is great! Our hats off to the cooks. !!!

Posted by , from FL on Apr 23, 2011

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5 out of 5

Absolutely Fabulous!

We stayed at the Real Intercontinental for one night since we were going to be visiting 4 other cities in Nicaragua. All I can say is that it is a fabulous hotel. Beautiful lobby, rooms, bar, pool...Everything was clean and well equipped. We stayed in an executive room which included free drinks from 6-8 pm and breakfast in a private lounge. Everything was great! The bartender, I believe his name was Jose, was very cordial and friendly. The breakfast was also great! Even though the nacatamales (traditional nicaraguan dish) had run out, they were nice enough to order more for me! It is also steps away from the mall and it has a beautiful view of Managua Lake. Definitely recommend this hotel!

Posted by on Feb 23, 2011

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4 out of 5

Excellent Hotel in Managua, Nicaragua

I often stay here when I return to Nicaragua, the Shuttle service from the airport is prompt and courteous, the drive to the Hotel is confusing so make sure you know where and how your going to your destination. The Hotel staff are all well experienced and very professional in thier tasks, make sure you explain what your request are, they will be accomodated but make sure, Expect a service that at times seem slow but thats Nicaragua. The rooms are top rated, beds, TV, internet, mini-bar, just overaall good. The bathrooms are very nice, great towels, lots of them. Breakfast is the icing on the cake, whatever you desire(within Nicaragua), you can request, omlettes, pancakes, fruits, cereal,, great coffee. Overall a great Hotel near a major shopping mall.

Posted by on Oct 26, 2010

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4 out of 5

Great location and really nice lobby, bar, restaurant and rooms

Very beautiful hotel right next to one of the two most popular and modern shopping centers, multiplexes and food court, and one of the best steak houses in Managua, El Chrusco. Beds very comfortable, clean and rooms have high end furnishings. Beautiful lobby with lots of natural artifacts looking out to the pool. In my opinion the best hotel in Managua for the price and I am a permanent resident now. The only shortcoming is the quality of the staff. They are young, beautiful and not well service trained. Other than that it is a real bargain (except you have to pay for wifi). Look for weekend discounts since this is clearly the premier business hotel.

Posted by on Jun 13, 2010

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About the Real InterContinental Managua at Metrocentro Mall

Location Frente a Centro Comercial, Managua, Managua

Property Features

Real InterContinental Managua at Metrocentro Mall offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8995 square feet (836 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Real InterContinental Managua at Metrocentro Mall. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Managua hotel.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 8995 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2000
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Real InterContinental Managua at Metrocentro Mall offers 157 accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Managua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

The Market - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Factory Steak and Lobster - Overlooking the pool, this steakhouse specializes in Argentinean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nau Lounge - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 1
  • Body treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Real InterContinental Managua at Metrocentro Mall

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.00 per person (approximately)
  • Airport shuttle fee: USD 13.80 per person (one-way)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 7 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Real InterContinental Managua Metrocentro Mall Hotel
  • Real InterContinental Managua Metrocentro Mall
  • Real InterContinental Managua at Metrocentro Mall Hotel
  • Real InterContinental Managua at Metrocentro Mall Managua
  • Real InterContinental Managua at Metrocentro Mall an IHG Hotel
  • Real InterContinental Managua at Metrocentro Mall Hotel Managua

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.