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The Orchard Cebu Hotel & Suites

3-star property
A.S. Fortuna Street, Bakilid, Mandaue, Cebu 1-855-201-7819
3.0 out of 5
See all 1 travelocity Reviews

"The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itsel ... " More

By a verified traveler on Tue 29 Jan 2019

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Hotel Description

3-star hotel near SM City Cebu

Bakilid stay

With a stay at this Bakilid hotel, you'll be within half a mile (1 km) of J Centre Mall and 2 miles (3 km) of City Time Square. Mandaue City Hall and Gaisano Country Mall are also within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free self parking, a coffee shop, and a garden are also offered.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$31* Per night/room May 23 - May 24

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Orchard Cebu Hotel & Suites ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Orchard Cebu Hotel & Suites

Everyone (1)
3 out of 5
The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itself was ok for the money considering we only needed one night. Would like to have had a face cloth to use in the shower. The breakfast was really bad,,the best part was a couple pieces of toast.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Feb 6, 2019 by shem

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us. This feedback of yours will set as lessons from us and on the other hand a motivation to enhance more our services to exceed your expectations. I’m looking forward on having you again as a guest in our hotel. Thank you. Best Regards,

About the The Orchard Cebu Hotel & Suites

Location A.S. Fortuna Street, Bakilid, Mandaue, Cebu 6014

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly The Orchard Cebu Hotel & Suites. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Mandaue hotel.

  • 1 building
  • 80 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Built in 2009
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

The Orchard Cebu Hotel & Suites offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 21-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:00 AM to 10:00 AM.

The Orchard Cebu Hotel & Suites has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages.

  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Orchard Cebu Hotel & Suites offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 900.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Orchard Cebu Hotel & Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 200 per person
  • Airport shuttle fee: PHP 950 per vehicle (one-way)
  • Rollaway bed fee: PHP 900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cebu Orchard Hotel
  • Orchard Cebu
  • Orchard Cebu Hotel
  • Orchard Hotel Cebu
  • The Orchard Cebu Hotel & Suites Cebu Island/Mandaue
  • The Orchard Cebu Hotel And Suites
  • The Orchard Cebu Hotel Mandaue
  • Orchard Cebu Hotel Mandaue
  • Orchard Cebu Mandaue
  • The Orchard Cebu & Suites
  • The Orchard Cebu Hotel & Suites Hotel
  • The Orchard Cebu Hotel & Suites Mandaue
  • The Orchard Cebu Hotel & Suites Hotel Mandaue

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.