"very safe place to stay/ a little bit pricey/ wish to have more selections of local fruits and Filipino foods during breakfast . " More
Central Makati getaway
Within a 10-minute walk of this San Lorenzo hotel, you'll find Ayala Center and Glorietta Mall. Greenbelt Shopping Mall and SM Makati are also within half a mile (1 km).
Luxury amenities
A full-service spa, 5 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 12 conference rooms, business center, and airport shuttle. Enjoy the 24-hour fitness center and perks like free valet parking and free WiFi.
Free Internet, LED TVs
The 696 individually furnished guestrooms offer free WiFi and free wired Internet, as well as minibars. LED TVs come with cable channels, and other amenities include refrigerators and room service.
Mar 10, 2020 by Makati Shangri-La, Manila
Thank you for writing us a review. We're glad to know that you had a delightful stay with us and we look forward to serving you better on your next visit. Rest assured that we will share you feedback with our culinary team as we continuously strive to improve on our offerings. Until then, we hope to see you again soon. Best, Makati Shangri-La, Manila
Dec 6, 2019 by Makati Shangri-La, Manila
Thank you for taking the time to rate us. We hope that you had a great stay and we hope to have you with us again in the future. Best, Makati Shangri-La, Manila
Jul 23, 2019 by Sincerely, Greg Findlay, General Manager
Thank you for your rating. We hope to see you here again soon at Makati Shangri-La, Manila.
Apr 16, 2019 by Sincerely, Greg Findlay, General Manager
Thank you for giving a great rating and review of your stay at Makati Shangri-La, Manila. I am glad that you had a wonderful time, enjoying the food and live music throughout the day. It is always our pleasure to have you and I look forward to welcome you again at Makati Shangri-La, Manila.
Feb 19, 2019 by Greg Findlay/General Manager
Dear valued guest, Thank you for your detailed review during your stay at Makati Shangri-La, Manila. I am glad that our hotel facilities, services, food and central location suited you and your family well. I truly appreciate your kind words and will definitely share your commendations with my team. This is an affirmation and encouragement for us to continue in giving our best service to you. We sincerely appreciate your feedback and will use them to further improve how we serve you, our valued guests. It is our pleasure to have you and I look forward to welcome you again at Makati Shangri-La, Manila. Sincerely, Greg Findlay
Dec 20, 2017 by Alain Borgers, Area Manager / General Manager
Dear Keith, Thank you for your excellent review during your stay at Makati Shangri-La, Manila. I am glad that you enjoyed your stay with us. It is our pleasure to have you and I look forward to welcome you again at Makati Shangri-La, Manila. Sincerely, Alain Borgers, Area Manager / General Manager
Makati Shangri-la Hotel, Manila offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 15780 square feet (1466 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Makati Shangri-la Hotel, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Makati hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Makati Shangri-la Hotel, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. 32-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Circles Event Cafe - Overlooking the garden, this buffet restaurant specializes in Asian cuisine.
Inagiku - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Sage Tapas Bar - This restaurant specializes in Spanish cuisine.
Sage - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Spa at the Shangri La has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.
Guests are required to complete a health declaration (rapid antigen screening for COVID-19, issued on the same day of check-in) upon arrival.
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.