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5.0 out of 5

"This is a nice hotel on beautiful grounds in a secluded area. I had a wonderful, relaxing stay. " More

By a verified traveler on Sat 17 Dec 2016

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Hotel Description

Family-friendly 4-star hotel with 2 outdoor pools

In Puyehue

Within the region of this Puyehue hotel, you'll find Lake Rupanco and Lake Todos los Santos. Osorno Volcano Peak is also in the region.

Full-service spa, dining

A full-service spa, hot springs, and 2 outdoor pools are all featured at this smoke-free hotel. Bring the family and enjoy the bowling alley, mini golf, and children's pool. Enjoy the indoor pool and free perks like buffet breakfast and free self parking.

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$113* Per night/room Apr 21 - Apr 22

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Termas Puyehue Wellness & Spa Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Termas Puyehue Wellness & Spa Resort

Everyone (1)
5 out of 5
Pros: Location, calm, views
Cons: I partly went for the "termas" or hotsprings/baths. I did not realize that they closed at 8 PM. With a later arrival, my time was cut short.
Location: I spent time hiking the nearby Puyehue volcano and national park.
This is a nice hotel on beautiful grounds in a secluded area. I had a wonderful, relaxing stay.

Posted by on Dec 17, 2016

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About the Termas Puyehue Wellness & Spa Resort

Location Ruta 215 Km 76, Puyehue, Los Lagos

All-inclusive Details

All-inclusive room rates at Termas Puyehue Wellness & Spa Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis

Entertainment

  • Onsite entertainment and activities

Not included

  • Room service
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities

  • Onsite entertainment and activities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • Gratuities not included
  • Fitness facilities included
  • Tennis included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included
  • Room service not included

Property Features

Some rates at Termas Puyehue Wellness & Spa Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Termas Puyehue Wellness & Spa Resort, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Termas Puyehue Wellness & Spa Resort. Free self parking is available. This 4-star Puyehue hotel is smoke free.

  • 107 guestrooms or units
  • 3 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Termas Puyehue Wellness & Spa Resort offers 107 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Puyehue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Los Troncos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bar el Pescador - Onsite bar. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Hot springs, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Miniature golf on site
  • Ecotours nearby
  • Hiking/biking trails on site
  • Volleyball on site
  • Hot springs on site
  • Fishing nearby
  • Kayaking nearby
  • Bowling alley on site
  • Mountain biking on site

Spa Services

Puyehue has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs on site.

  • Sauna in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Termas Puyehue Wellness & Spa Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Puyehue Resort
  • Termas Puyehue Wellness
  • Termas Puyehue Wellness Resort
  • Termas Wellness
  • Termas Wellness Resort
  • Termas Hotel Puyehue
  • Termas Puyehue Wellness Resort Mantilhue
  • Termas Puyehue Wellness Mantilhue
  • Termas Puyehue Wellness Resort Mantilhue
  • Termas Puyehue Wellness Mantilhue
  • Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
  • Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
  • Hotel Termas Puyehue Wellness & Spa Resort
  • Termas Puyehue Wellness & Spa Resort Mantilhue
  • Termas Puyehue Wellness Resort
  • Termas Puyehue Wellness
  • Termas Puyehue Wellness Spa Resort
  • Termas Puyehue Wellness & Spa
  • Termas Puyehue Wellness & Spa
  • Termas Puyehue Wellness Spa Resort
  • Termas Puyehue Wellness & Spa Resort Hotel
  • Termas Puyehue Wellness & Spa Resort Puyehue

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.