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4.4 out of 5

"We enjoyed our stay! " More

By a verified traveler on Sun 12 Jun 2022

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Hotel Description

4-star hotel near Lincoln Theatre

In Marion

You'll be within half a mile (1 km) of Lincoln Theatre and 2 miles (3 km) of Jefferson National Forest with a stay here. Hungry Mother State Park is within 6 miles (10 km) and Smyth County Visitor's Center is within 12 miles (20 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Free self parking is offered and the front desk is staffed around-the-clock.

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$140* Per night/room Oct 1 - Oct 2

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

General Francis Marion Hotel ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for General Francis Marion Hotel

Everyone (5) Couples (3) Family (2)
5 out of 5
We enjoyed our stay!

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 21, 2022 by Haley Rabon - General Manager

Thank you for your response

5 out of 5

Posted by , from Annapolis on Nov 16, 2021

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5 out of 5
Central location, specifically to the Lincoln Theater. Cleanliness is a priority. Lots of stairs as this is a historical building.

Posted by on Nov 6, 2021

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Comment from Hotel Management

Nov 9, 2021 by Haley Rabon - General Manager

Thank you for your response

2 out of 5
The room was the size of my walk-in closet. Very disappointed. We had to move the chair on the corner to get to the window and found spider webs and massive dust on all baseboards. Behind the TV was also the same. No refrigerator, microwave , coffee pot, ice bucket. The room was 10X10 and their online pics are deceiving. The bathroom was definitely nice. Overpriced hotel. For that type of money per night , I expected a bigger area and certainly a clean area. The staff gets 5 stars , very kind, breakfast was great. Room gets 1 star

Posted by , from Yorktown on Oct 12, 2020

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Comment from Hotel Management

Oct 12, 2020 by Haley Rabon - Assistant General Manager

Goodmorning Tracy: I deeply apologize that your stay was unsatisfactory. I have made a point to contact housekeeping about the spiderwebs and dust. Please be reminded that this is a boutique historic hotel built in 1926. Therefore the rooms are smaller than chain hotels. Also, we are not like chain hotels whereas we do not have those extra amenties in our rooms. I really wish you had brought your disappointment to the attention of the front desk agent as we could have moved you to a larger room. Thank you

3 out of 5

Posted by on Aug 12, 2020

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Comment from Hotel Management

Aug 17, 2020 by Haley Rabon - Assistant General Manager

Thank you

5 out of 5
All of the people we were in contact with were just outstanding. Their customer service attitude was above reproach and not often found these days. The facility etc. is fine, but the people are what makes it stand out.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by Haley Rabon - Assistant General Manager

Awwww you have truly made our day. Our staff is dedicated to making every guest feel at home. We continue to strive for excellence. We hope you have enjoyed your visit and we look forward to seeing you in the future.

5 out of 5
Nice location. Has parking for free. Room was clean and bathroom was good size and modern

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by Brittany

Thank you for taking the time to review our boutique hotel! We hope you'll join us again soon.

4 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 3, 2019 by Haley

Thank you

4 out of 5
It was a very pleasant to experience the Wooden Pickle, the Lincoln and then a night cap at the Speak Easy before retiring to our room at the General Francis Hotel. Would love to visit again.

Posted by on Dec 4, 2017

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Comment from Hotel Management

Aug 18, 2018 by GFMH Hotel

Thank you for your feedback. What can we do to help better your stay so we can get a 5 out of your next visit.

5 out of 5

Excellent accomodations,service and value!

Pros: Free breakfast, Close restaurants, Quiet
What a gem of a find! The service staff was oustanding. When i inquired about how to obtain ice, the hosekeeper explained that it was available at the front desk. Within moments of having asked her the question, I had a knock on the door with a bucket of ice. The on premise retaurant and seperate bar was also outstanding. The room was cozy and comfortable with a nice sitting area. I would recommend the Jr. suite with a king size bed. My wife explained that the entire experience put her in the Christmas spirit! We'll deffinately come and stay again.

Posted by , from Signal Mountain, TN, USA on Dec 20, 2011

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About the General Francis Marion Hotel

Location 107 East Main Street, Marion, VA 24354

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 2034 square feet (189 square meters) and includes a conference center. The business-friendly General Francis Marion Hotel also features room service (during limited hours) and an elevator. Self parking is free. This 4-star Marion hotel is smoke free.

  • 36 guestrooms or units
  • 2034 sq ft of conference space
  • 189 sq m of conference space
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

General Francis Marion Hotel offers 36 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Puerto Nuevo - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • General Francis Hotel
  • General Francis Marion
  • General Francis
  • General Francis Hotel Marion
  • General Francis Marion Hotel Virginia
  • General Francis Marion
  • General Francis Marion Hotel Hotel
  • General Francis Marion Hotel Marion
  • General Francis Marion Hotel Hotel Marion

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.