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4.3 out of 5

"Todo estuvo excelente los cuartos limpios desayuno gratis estacionamiento gratis gracias por todo " More

By a verified traveler on Sun 10 Oct 2021

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Hotel Description

3-star hotel perfect for exploring Matamoros

City center stay

Stay at this Matamoros hotel and you'll be within half a mile (1 km) of Rio Grande and 2 miles (3 km) of Casamata Museum. Stillman House Museum and Market Square Research Center are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$51* Per night/room Jan 2 - Jan 3

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Hotel Plaza Matamoros ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hotel Plaza Matamoros

Couples (1) Family (5)
2 out of 5
I didn’t like the parking. Had to park a block away because their parking was full.

Posted by , from Houston on Aug 1, 2022

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5 out of 5
Todo estuvo excelente los cuartos limpios desayuno gratis estacionamiento gratis gracias por todo

Posted by on Oct 10, 2021

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5 out of 5
Very convenient

Posted by on Sep 9, 2021

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4 out of 5
Too hot

Posted by on Jun 27, 2021

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Comment from Hotel Management

Aug 1, 2021 by Blanca Acosta Best Western Hotel Plaza Matamoros

BUEN DIA Gracias por su evaluacion de antemano le pedimos disculpas en nombre de todos nuestros colaboradores por n cumplir sus expectativas. para nosotros su comentario es muy importante, ya que nos ayuda a mejorar nuestro servicio. Esperamos pronto regrese y nos permita mejorar nuestra imagen. Saludos

5 out of 5
Location was ideal. Everything was near by at walking distance. I give his hotel a thumbs up.

Posted by on Mar 10, 2021

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Comment from Hotel Management

Mar 26, 2021 by Blanca Acosta - Best Western Matamoros

Thank you very much for your comments hope to see you soon Greetings

4 out of 5
Really good location, a couple of blocks there is a lot little stores you can shop around. At first it does not look to good but as you approach to the hotel you can see more hotels around it. Hotel really clean, staff super helpful. ( I needed a spoon for my kid medicine at the middle of the night, the front staff help me with one. Parents with children will understand). Food is ok but if you don't like whats on the bar. You can always ask for the menu for additional breakfast at your own cost. The hotel had a construction for some rooms but the staff mention is after 10 a.m. until 5 p.m. not on Sundays. *F.Y.I. If you have reserved your room from one of the online websites with any kid even though they asked you how many children. They are not included for the breakfast, even thought the page let you know the room is reserved for two adult people and can fit 4. But you can always buy any additional breakfast from the menu. The parking lot is on the side there is a guard to open and close in the night. There is a pool which is clean and it was available to use. Free WiFi for those who needed internet. Love the store a couple blocks from the hotel specially if you have kids. They open around 9 a.m. lots of antojitos mexicanos. (mexican snacks) There is catholic church a couple of blocks from the hotel, and a plaza. Hope this info help you.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by Julio Hernandez BW Plaza Matamoros

Hi Thank you for your comments It has been a pleasure to have you as our guest we hope that you enjoyed your visit that our service has pleased you. Please call me if you need to come to Matamoros again Best regards ¡

5 out of 5

Exceptional!!

We went to Matamoros over spring break with out 3 children ages 10,13, and 15. with all the news lately people thought we were crazy, but we have friends there and knew better. The Hotel Plaza was the best! for foreiners like us who barely spoke the language, it was perfect! There is always someone on staff who speaks English and the staff is very friendly and helpfull. The owner, gave us directions to the best restaurants in Matamoros. The location could not have been better either! One block from the downtown shopping plaza. The only time we even moved our vehicle from the EXTREMELY SECURE 24 hours a day parking lot at the motel was to travel to the beach one day. Let me emphasize again...EXTREMELY secure parking. I never felt more safe, so was grateful to have had a great time while staying there! The room was very clean, nice and cool. The pool was absolutely gorgeous, quiet and relaxing and the restaurant was very good as well. We Thank the staff of Hotel Plaza Matamoros for an excellent vacation!!

Posted by on Mar 26, 2009

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About the Best Western Hotel Plaza Matamoros

Location 9th And Bravo Street #1421, Matamoros, TAMPS 87300

Property Features

Best Western Hotel Plaza Matamoros offers its guests an outdoor pool and a fitness center. There's a restaurant on site. There's an onsite 24-hour business center. WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Best Western Hotel Plaza Matamoros also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available. This 3-star Matamoros hotel is smoke free.

  • 49 guestrooms or units
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Hotel Plaza Matamoros offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations have separate dining areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Matamoros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Best Western Hotel Plaza Matamoros

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Best Western Hotel Plaza Matamoros
  • Best Western Plaza Matamoros
  • Best Western Matamoros
  • Matamoros Best Western
  • Best Plaza Matamoros Matamoros
  • Best Western Hotel Plaza Matamoros Hotel
  • Best Western Hotel Plaza Matamoros Matamoros
  • Best Western Hotel Plaza Matamoros Hotel Matamoros

You should know

  • Pool access available from 10 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.