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"This hotel was great years ago. It is time for an update. The TV's are very small. There is no AC in the hallways. One of the 2 elevators were out of ... " More

By a verified traveler on Mon 18 Jul 2022

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Hotel Description

Enjoy the outdoor pool at this 3.5-star Matamoros hotel

In Matamoros

You'll find Casamata Museum and Rio Grande within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Market Square Research Center and Immaculate Conception Cathedral.

Dining, outdoor pool

A restaurant and an outdoor pool are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Free self parking is offered and the front desk is staffed around-the-clock.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$109* Per night/room Dec 6 - Dec 7

Hotel Residencial Inn Suites ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Residencial Inn Suites

Family (2)
3 out of 5
This hotel was great years ago. It is time for an update. The TV's are very small. There is no AC in the hallways. One of the 2 elevators were out of commission. When I turned on the water to take a shower, the water came out brown at first. Gross.

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 20, 2022 by Macario Gallegos

Good Morning : Mr. García, we are sorry you had such a bad experience, we are constantly working in order to provide a great stay to all of our guests Thank you so much for the time invested on your feedback

3 out of 5
It was clean. But they didnt have the ac on in the hotel. The room did have a working ac unit

Posted by on Jun 24, 2022

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Comment from Hotel Management

Jun 24, 2022 by Macario Gallegos

Thank you for staying with us,we highly aprecciate your feedback...!

About the Hotel Residencial Inn Suites

Location Av Pedro Cardenas 5117, Matamoros, TAMPS 87390

Property Features

There's a restaurant on site. Public spaces have free WiFi. The business-friendly Hotel Residencial Inn Suites also features an outdoor pool and an elevator. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Matamoros hotel.

  • 90 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Residencial Inn Suites offers 90 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Satellite television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

LA FUENTE - Onsite family restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel Residencial Inn Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 325 for adults and MXN 130 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residencial Suites Matamoros
  • Hotel Residencial Inn Suites Hotel
  • Hotel Residencial Inn Suites Matamoros
  • Hotel Residencial Inn Suites Hotel Matamoros

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.