On the beach
Your stay at this Zona Dorada hotel places you within 2 miles (3 km) of Mazatlan Aquarium and Playa Norte. Playa Brujas and Sea Shell City Museum are also within half a mile (1 km).
Full-service spa, sauna
This hotel features a full-service spa, a water park, and 4 restaurants. Dine at the beachfront restaurant and relax with beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and playground.
Free Internet, flat-screen TVs
The 400 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and balconies or patios. Room service, premium bedding, and coffee/tea makers are also available.
Mar 5, 2020 by LT Vient
Dear guest We appreciate your qualification and in advance an apology for the inconvenience, we hope you give us the opportunity to provide you with our best service.
Feb 5, 2020 by LT Vient
Dear valued guest, We are sorry to hear of your experience, we would love to learn more about the specifics of your stay so that arrangements can be made to either resolve the in room problems, or look for options in which we can gain back your business, please do not hesitate to contact us direct.
Jan 27, 2020 by LT Vient
Dear guest An apology for the inconvenience, and we appreciate your rating, we look forward to giving you our services again, and enjoy our hotel.
Jan 27, 2020 by LT Vient
Dear guest We appreciate your rating and we are glad to hear that you enjoyed our hotel and services, we hope to see you again soon Until next time
Jan 13, 2020 by LT Vient
Dear guest We appreciate your qualification and we are glad to know that you enjoyed our facilities, we hope to have your visit soon again with us. until next time
Nov 19, 2019 by LT Vient
Dear guest We appreciate your qualification, and we are glad to know that you enjoy your stay with us and we appreciate your preference, we hope you continue visiting us for many more years. ¡See you soon!
Apr 12, 2019 by LANCE
Dear valued guest We greatly apprecciate your feedback, as this is how we learn from our visitors. Please know we will look into the areas of oportunity mentioned, we look forward to keep enjoying the pleasure of your preference. Thank your for sharing LTVient
Jan 28, 2019 by Shane
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Feb 12, 2018 by LANCE
Dear valued guest Thanks a lot for all your comments, we feel not only honored but motivated to keep working, we aim for the delight of every one of our visitors. Happy to be of service
All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hotel Playa Mazatlan, you'll find a full-service spa, a water park, and 5 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Parking (limited spaces)
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mazatlan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
La Terraza - This beachfront buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Casa Roberto - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Georginis Restaurant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.
US George Sports Bar - This sports bar serves light fare only.
Room service (during limited hours) is available.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a water park, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA NO INCLUIDO ($). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.