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Oceano Palace Beach Hotel

3.5 star property
Family-friendly stay near Mazagua

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Oceano Palace Beach Hotel

On the beach, free beach cabanas, sun loungers, beach umbrellas
Exterior
In-room safe, individually decorated, individually furnished
2 restaurants, breakfast served
Unclassified image, 5 of 58, button

Overview of Oceano Palace Beach Hotel

Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Avenida Camaron Sabalo, Mazatlán, SIN, 82110
  • Popular LocationEl Cid Country Club Golf Course4 min drive
  • Popular LocationMazatlan International Center6 min drive
  • Popular LocationCerritos Beach10 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)34 min drive

Room options

View all photos for Room, City View (European Plan, Non-refundable)

In-room safe, individually decorated, individually furnished

Room, City View (European Plan, Non-refundable)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (European Plan)

View from room

Room, City View (European Plan)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View (European Plan)

In-room safe, individually decorated, individually furnished

Room, Ocean View (European Plan)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (European Plan)

View from room

Room, City View (European Plan)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Pueblo Bonito Mazatlan - All Inclusive
Pool
Hot Tub
Breakfast included
All inclusive
4.4 out of 5, Excellent, (1001)
The price is $553
per night
$553 total
includes taxes & fees
May 4 - May 5
Pueblo Bonito Mazatlan - All Inclusive

About the neighborhood

Mazatlán

On the beach.You'll be within 6 miles (10 km) of Mazatlan International Center and 9 miles (15 km) of Playa Norte. Mazagua and Immaculate Conception Cathedral are also within 6 miles (10 km).

What's nearby

  • El Cid Country Club Golf Course - 4 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 8 min drive
  • Cerritos Beach - 10 min drive
  • Plaza Machado - 12 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • Angelo's - 5 min walk
  • Diego's Beach House - 2 min walk
  • Cenaduría Chayito - 1 min walk
  • Mané - 5 min walk
  • Los Panchos-pueblo Bonito - 4 min walk

About this property

Oceano Palace Beach Hotel

Family-friendly stay near Mazagua
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. After a day at the beach, enjoy amenities at Oceano Palace Beach Hotel like an outdoor pool and a fitness center.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 255 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1976
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Oceano Palace Beach Hotel offers 255 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oceano Palace Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Pool access available from 8 AM to 7 PM.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Oceano Palace
Oceano Palace
Oceano Palace Beach
Oceano Palace Beach Hotel
Oceano Palace Beach Hotel Mazatlan
Oceano Palace Beach Mazatlan
Oceano Palace Hotel

Frequently asked questions

How close is Oceano Palace Beach Hotel to the airport?

Oceano Palace Beach Hotel is 18.3 mi (34-min drive) away from the General Rafael Buelna Intl. Airport (MZT) airport, the closest popular airport to the property.

Does Oceano Palace Beach Hotel have an airport shuttle?

Airport shuttle services are not available at Oceano Palace Beach Hotel.

Does Oceano Palace Beach Hotel offer free breakfast?

Oceano Palace Beach Hotel does not offer free breakfast.

What time is check-in at Oceano Palace Beach Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Does Oceano Palace Beach Hotel have a pool?

Oceano Palace Beach Hotel features an outdoor pool. Guests can enjoy pool access from 8 AM to 7 PM.

Does Oceano Palace Beach Hotel have a restaurant?

Oceano Palace Beach Hotel is home to Restaurante La Terraza, which features a beachfront location.

How close is Oceano Palace Beach Hotel to downtown Mazatlán?

Oceano Palace Beach Hotel is 0.3 mi away from El Encanto.

Oceano Palace Beach Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 228 out of 1002 reviews" "
Rating 8 - Good. 324 out of 1002 reviews" "
Rating 6 - Okay. 224 out of 1002 reviews" "
Rating 4 - Poor. 120 out of 1002 reviews" "
Rating 2 - Terrible. 106 out of 1002 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Norma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool has mole, handle to the balcony broke no hot water
Stayed 4 nights in Jun 2023

8/10 Good

christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean front views were amazing, staff were nice and friendly. But the check-in is almost nightmarish, they need to fix that!! They have you check-in then they tell you to come back for keys……… so they make stand in line twice…….
Stayed 2 nights in Jul 2022

8/10 Good

Mario Gutierrez

Liked: Cleanliness, amenities, property conditions & facilities
Español/English Estuve ahi una semana y vi los 2 lados de la moneda. I stayed there for about a week and saw both sides of the coin. Los primeros 3 dias estuvieron bien. Hay buenas opciones de transporte y actividades externas e instalaciones decentes. Sin embargo, al 4to dia hubo un apagon que duro varias horas. Al dia siguiente, no habian suficientes toallas y estaban alternando el aire acondicionado cada par de horas para distribuir la electricidad que les llegaba, cosa que causo que el ventilador sacara agua. Al dia siguiente me desactivaron las tarjetas de acceso pero eso se arreglo rapido al contactar recepcion. El Wifi, mediocre. Frequentemente me dejaba sin internet desde mi laptop y paso mucho mas en los ultimos 3 dias. La comida no esta mal, pero no es algo que diria que vale la pena conseguir el todo incluido- el dia que fui me atendieron mal. The first three days were quite good. There are good transportation and external activity options. However, on the 4th day, there was a 2-3 hr outage. On the following day, there were not enough towels and they were alternating the air conditioner every hour to distribute the available power - this resulted in the room fan precipating some water. The day after my access cards got revoked but that got solved promptly upon contacting reception. Wifi was bad, often kicking me out on my laptop and happening often, much more after the blackout. Food was okay, but not worth all-inclusive. The day I went service was bad
Stayed 6 nights in Jul 2022

2/10 Terrible

Jose L.

Traveled with family
No tenían suficientes toallas,había cucarachas, les falta mantenimiento a los cuartos.
Stayed 7 nights in May 2022

6/10 Okay

Blanca

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Maxime

Stayed 1 night in May 2022

8/10 Good

Irving

Stayed 1 night in May 2022

2/10 Terrible

Francisca, Santa Maria

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff attitude now good.
Stayed 3 nights in Apr 2022

6/10 Okay

nina

Traveled with family
Just the location
Stayed 4 nights in Apr 2022

4/10 Poor

Luis Enrique

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointed
I booked 2 rooms at the Oceano Palace, upon arrival they told us that based on the type of room we *reserved* they were out but the placed us at a sister hotel (Luna Palace), my mother loves the hot tub at Oceano, the main reason we made the reservation, Luna doesn't have one, there was a dead cockroach right outside my room, there was another one in the bathroom of the bedroom as well, it was very disappointing ti be moved elsewhere without being told 1st and to a place without same amenities. We will probably not stay here/there again.
Stayed 2 nights in Mar 2022