Your stay at this Cerritos property places you within 3 miles (5 km) of Witches Beach and Mazatlan International Center. Cerritos Beach and Mazagua Aquatic Park are also within 3 miles (5 km).
This all-inclusive property features a private beach, a full-service spa, and 5 restaurants. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Families will appreciate the children's pool, kid-friendly dining, and supervised childcare.
Free WiFi, kitchenettes
The 378 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as LED TVs with satellite channels. Other amenities include free WiFi, pillowtop beds, and 24-hour room service.
Sep 9, 2020 by General Manager
We assure you that your comments and experiences will be shared within the team, and we hope you give us the opportunity to redeem ourselves. We know you have many accommodation options and we hope you continue to choose Pueblo Bonito for your future trips.
Jun 24, 2019 by Moisés Vázquez.
Dear guest, on behalf of our staff and management at Pueblo Bonito Golf & Spa Resorts we are grateful for your words and your review about our facilities and services. Best regards.
Jun 20, 2019 by General Manager
Dear guest, thank you very much for rating our services and facilities on your recent stay in our hotel, we hope we could have another opportunity to meet your expectations of those services you did not like. Best regards.
Jun 5, 2019 by Moises Vazquez.
Dear guest, we thank you for rating our services and facilities on your recent stay in our resort. We hope we can meet your expectations by hosting you once again. Regards.
May 24, 2019 by Moisés Vázquez.
Dear guest, thank you very much for rating our services and facilities on your recent stay in our hotel, we hope we can meet your expectations once again. Best regards.
Feb 16, 2019 by Moisés Vázquez.
Dear SmallTownGal, we thank you for taking the time to rate our services and to share your vacation experience through this platform. We are very happy to know that you had a pleasant stay and that our staff did everything possible to make you feel like home. We hope to have the honor to serve you again and be part of your vacation plans many more times. Best regards.
Feb 28, 2018 by Moisés Vázquez.
Dear Teacher, on behalf of our staff we thank you for choosing Pueblo Bonito and for allowing us to be part of this vacation experience, we appreciate your comments regarding our facilities and services, and hope that we will continue to be part of any other of your vacation trips. Best regards.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a spa tub. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Mazatlan property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers 378 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4.5-star property have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Mazatlan property provides complimentary wireless Internet access. 32-inch LED televisions come with premium satellite channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
La Cordeliere - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Emerald Grill - Onsite restaurant. Open daily.
Sunset Grill - This poolside bistro specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Deli I and II - This delicatessen serves light fare only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Armonia Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.
Guests will receive an email from the property 2 weeks prior to arrival with online check in information.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is listed in the 2020 Travel + Leisure 500.