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4.0 out of 5

"It was fine for a quick one night stay. The lobby and breakfast area were fine. The room was not the best. The sofa cushions were dirty, there were no ... " More

By a verified traveler on Sun 11 Aug 2019

Hotel Description

Family-friendly stay near Basilica of Our Lady of San Juan del Valle

Close to airport

You'll be within half a mile (1 km) of Pharr Convention Center and 2 miles (3 km) of Smitty's Juke Box Museum with a stay here. Basilica of Our Lady of San Juan del Valle and Bert Ogden Arena are also within 3 miles (5 km).

Family-friendly fun

This hotel features an outdoor pool and a 24-hour fitness center. Families will appreciate the children's pool and barbecue grills. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, spa tubs

Boasting private spa tubs, the 71 guestrooms also offer free WiFi and pillowtop beds. LED TVs come with cable channels, and other amenities include free wired Internet and iPod docks.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Jun 27 - Jun 28

Standard Room, Whirlpool, King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, Multiple Beds (Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (3) Family (3)
3 out of 5
It was fine for a quick one night stay. The lobby and breakfast area were fine. The room was not the best. The sofa cushions were dirty, there were no extra linens for the sofa bed. Didn’t bother calling the lobby since we got in late and just needed a place to sleep.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 16, 2019 by Mia

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I apologize on behalf of the hotel that we did not provide 100% satisfaction. We will work harder. Thank you

4 out of 5
No hangers for clothing in room. Staff did not mention re vending machines on floor. Deary atmosphere. Also, curtains do not close to block out light.

Posted by , from Stafford, TX on Feb 24, 2019

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Comment from Hotel Management

Feb 28, 2019 by Mia

Dear RS, All rooms have the blackout curtains (Choice Hotel requirement also requires to be tucked in the back not to be displayed). Sorry for the inconvenience. Also if the room that you booked was a handicap there is not closet but a rack that is placed in the room for you. I hope that you return and the service is better than your recent stay. Thank you have a wonderful day.

5 out of 5
This is my third trip to Pharr and I have stayed at the same hotel for each trip. I have no complaints and nothing to add about my experience.

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 15, 2019 by Mia

Thank you for the review we appreciate all feedback. I hope you choose again for your future accommodations in this area. Thank you again. Have a super day.

4 out of 5
Cons: Hotel staff need to be on the same page with policies and standards for the hotel.
The front desk staff member on Saturday afternoon informed that the pool and hot tuib closes at 10pm, but as long as we were quiet we could use the hot tub after hours. When we went to use the hot tub that night around 11pm. Staff member Longoria said the pool and hot tub was closed and we could not use the facility, which was disappointing.

Posted by on Nov 3, 2015

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Comment from Hotel Management

Nov 12, 2015 by Mia-GM

Dear Sir, Thank you for bringing this to my attention. I have consulted with all Front Desk Associates in regards to pool area and guests will not have this issue in the future. Mia-GM

4 out of 5

Decent hotel

The hotel staff were friendly and helpful, the facility is relatively new, overall this hotel is well worth the price.

Posted by on Oct 29, 2015

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Comment from Hotel Management

Nov 12, 2015 by Mia-GM

Thank you for your feedback. We appreciate you taking the time to give a review. Glad your stay with us was good. We are relatively new and all feedback is most important for us to provide superior customer service. Once again thank you. Mia-GM

About the Comfort Inn & Suites

Location 2706 N. Cage Blvd., Pharr, TX 78577

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites offers its guests an outdoor pool, a children's pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. An area shuttle within 10 mi and an airport shuttle (available on request) are available for a fee. Spa services, a library, and barbecue grills are also featured at the family-friendly Comfort Inn & Suites. Self parking is free.

  • 1 building
  • 71 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Miller Intl. Airport (MFE) (9.5 km / 5.9 mi)
  • Property shuttles: Airport shuttle, area shuttle within 10 mi, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites offers 71 accommodations with private spa tubs and iPod docking stations. Accommodations offer separate living rooms. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pharr hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include MP3 docking stations and irons/ironing boards. Housekeeping is provided daily.

  • Private hot tub
  • Separate bedroom
  • Living room
  • Pillowtop beds
  • IPod dock
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 10 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night
  • Credit card charges are subject to a surcharge of USD 5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Knights Inn Rio Grande Valley
  • Knights Inn Rio Grande Valley Pharr
  • Knights Rio Grande Valley
  • Knights Rio Grande Valley Pharr
  • Comfort Inn Motel Pharr
  • Comfort Inn Pharr
  • Comfort Inn Suites
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites Pharr
  • Comfort Inn & Suites Hotel Pharr

You should know

  • Comfort Inn & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.