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4.0 out of 5

"I liked the staff’s friendliness, but our bathtub was clogged :( " More

By a verified traveler on Mon 03 Feb 2020

Hotel Description

Hotel near La Plaza Mall in McAllen

Heart of McAllen

At this McAllen hotel, you'll be within half a mile (1 km) of La Plaza Mall and 3 miles (5 km) of McAllen Convention Center. Chase Texas Tower and McAllen Heritage Center are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 83 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. IPod docks, microwaves, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$92* Per night/room Aug 22 - Aug 23

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall

Everyone (2) Family (3)
4 out of 5
I liked the staff’s friendliness, but our bathtub was clogged :(

Posted by on Feb 3, 2020

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Comment from Hotel Management

Mar 20, 2020 by Carolina R. - Manager

Thank you for sharing your experience with us! We had our maintenance team go into that room as soon as you checked out to ensure that it is back to normal; we sincerely apologize for the inconvenience caused by that. Thank you for complimenting our staff's friendliness; we hope to have you with us again soon!

5 out of 5
Amazing! Thank you! A nice stay and very rest full!

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 1, 2020 by Carolina R. - Manager

We sincerely appreciate your kind words and we're glad that you were able to rest well. We wish you a Happy New Year and we hope to have you with us again soon!

4 out of 5
The lounge area was ex cd excellent love it and the bar area

Posted by on Feb 24, 2019

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Comment from Hotel Management

Apr 3, 2019 by Manager

Good Afternoon @Alicia! Thank you so much for your feedback. I am so happy that you had such a pleasant stay with us and that you enjoyed our lobby/bar area. We appreciate your wonderful comments and we hope to see you again soon! :)

3 out of 5
Concerns: 2 Room keys did not work Room Temp of second room was 59 and staff could not help me with thermostat. (I arrived late at night)

Posted by on Jun 22, 2018

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Comment from Hotel Management

Jun 24, 2018 by Carolina R. - Manager

I apologize for the issue that you experienced with your room keys and thermostat. Please feel free to contact me directly if you would like to discuss this further. I can assure you that we all work hard to ensure that all of our guests have comfortable and enjoyable stays with us, I am sorry that we weren't able to do that for you. Carolina R.

4 out of 5

2 Dogs next to our room howled all night!

We were very disappointed with our stay. Upon searching for a hotel, we looked only at those who don't accept pets. To our dismay, our next door occupants had 2 dogs howling all night. We were unable to get any sleep whatsoever. Pets are everywhere outside, " doing their thing" without hotel residents picking up after their mess.

Posted by , from El Paso, TX on Jun 5, 2017

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Comment from Hotel Management

Jun 7, 2017 by Carolina R. Manager

Thank you for taking the time to send in your feedback from your stay. I sincerely apologize for the noise issue that you experienced. We hope that you may consider notifying our front desk of any problems you may have during your stay so that we may solve it for you immediately and ensure that the rest of your stay is enjoyable. We would have loved to move you rooms to ensure you were able to sleep well. I will ensure we also have our maintenance team stay on top of making sure all of our grassy areas are clean. Thank you once again for bringing these issues to our attention. It is great feedback like this that allows us to improve our services for our guests. I hope that you may consider giving us another opportunity to show you how hard we truly work to ensure all of our guests have comfortable and enjoyable stays with us. Thank you, Carolina - Manager

About the La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall

Location 1120 S 10th St, McAllen, TX 78501

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The business-friendly La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available on request) and an area shuttle are free. Free self parking is available. This McAllen hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Built in 2017
  • Continental breakfast (free)
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Miller Intl. Airport (MFE) (2.4 km / 1.5 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall offers 83 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts debit or credit cards and credit cards for all bookings; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Mcallen Plaza Mall
  • Quinta Mcallen Plaza Mall
  • Quinta Wyndham McAllen Plaza Mall Hotel
  • Quinta Wyndham McAllen Plaza Mall
  • Hotel La Quinta by Wyndham McAllen La Plaza Mall McAllen
  • McAllen La Quinta by Wyndham McAllen La Plaza Mall Hotel
  • Hotel La Quinta by Wyndham McAllen La Plaza Mall
  • La Quinta by Wyndham McAllen La Plaza Mall McAllen
  • Quinta Wyndham Hotel
  • Quinta Wyndham
  • La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall Hotel
  • La Quinta by Wyndham McAllen La Plaza Mall
  • La Quinta Inn Suites McAllen La Plaza Mall
  • La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall McAllen
  • La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall Hotel
  • La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall McAllen

You should know

  • La Quinta Inn & Suites by Wyndham McAllen La Plaza Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.