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Victoria Palms Inn & Suites

2.5-star property
600 Kingston Way, Donna, TX 1-855-201-7819

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3.7 out of 5
Good!
See all 7 Travelocity Reviews

"Quaint little place near the weslaco border crossing. Quiet, and great pricing. Multiple amenities but more for residents than guests. Will stay again ... " More

By a verified traveler on Mon 10 Jul 2017

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this Donna hotel

In shopping district

Within 3 miles (5 km) of this Donna hotel, you'll find Valley Baptist Micro Hospital Weslaco and Valley Nature Center. Frontera Audubon Society and Knapp Medical Center are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Free WiFi, LCD TVs

The soundproofed guestrooms offer free WiFi and free local calls. LCD TVs come with satellite channels, and other amenities include coffee/tea makers and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$66* Per night/room Apr 26 - Apr 27

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, 2 Double Beds with Sofa Bed

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Suite, 2 Double Beds with Sofa Bed

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Victoria Palms Inn & Suites ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Victoria Palms Inn & Suites

Everyone (5) Family (2)
1 out of 5
I not to give a bad review but this is horrible. I chose this room because it had a living area and more space for the price. At $75 a day I understood that the accommodations would be more of an older feel. I understand it's an older building. What I did not like and will cause me to never return is the fact that our water heater kept going out. Instaed of moving us to another room they opted to send the maintenance man 3 times in the 3 days we stayed. Horrible Experience!

Posted by , from Weslaco on Dec 27, 2020

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Comment from Hotel Management

Dec 29, 2020 by Juan W Abbott

I am so sorry we did not handle this issue the best way, I am definitely looking into this issue so we can make it right. Thank you so much for giving me your feedback on our service.

4 out of 5

Clean and convenient

Quaint little place near the weslaco border crossing. Quiet, and great pricing. Multiple amenities but more for residents than guests. Will stay again!

Posted by on Jul 10, 2017

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Comment from Hotel Management

Jul 28, 2017 by Victor A.

Thank you very much for your kind review and we hope to see you again soon!!

3 out of 5

Old hotel that needs updating

Needs new beds, new flooring, new bathroom fixtures. Needs to be updated to their current rates. Will not consider staying at this hotel in the future. The fact of having to show your room number to the front desk to be able to get coffee and/or a continental breakfast is ridiculous since there was very few people staying at the hotel.

Posted by on Jun 19, 2017

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4 out of 5

Friendly safe and clean

Staying in a gated, resort property near the border made me feel safe. Also, staff was very friendly and accommodating. :)

Posted by , from texas on Jul 28, 2016

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5 out of 5

Almost Perfect

Pros: Good value. Spotless, spacious rooms. Quiet. Wonderful people.
Cons: Bacon or sausage at breakfast would be nice, but egg and bean tortillas were good too.
Location: Close to many restaurants. Convenient crossing into Mexico. Lots of shopping and Mexico Experience at Progresso. Bought fruit at good prices.
Some of the cleanest rooms I have ever seen! We had a group carrying Christmas presents to three Churches in Reynosa and Doreteo Arango Mexico, and this hotel was convenient for crossing into Mexico and for shopping at Progresso, Mexico. We had 2 double rooms and two of the smaller King Suites. Picked grapefruit right outside our room and ate it for breakfast. Free breakfast was OK, but the nice lady cooked us some special treats. Everyone was friendly, nice, helpful, and happy. Our room was in the back near the grapefruit orchard and was very quiet. The hotel is spread out over a large area and is adjacent to their RV park. Our room had a full kitchen, nice sitting area, lots of storage and closet space, and a safe. The restaurant was large with home-style food. 7 of 10. The abundant grapefruit was fun to pick and encouraged within limits. The desk clerk recommended a Mexican and seafood restaurant nearby, and it was excellent. Fairly good directions too! There was even an active ballroom with live music if you like to dance. Couldn't be much better.

Posted by , from Winnsboro, Louisiana on Dec 20, 2015

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5 out of 5
Excellent hotel. Clean and very comfortable. Wifi wasn't great. Pool was awesome.

Posted by on Apr 5, 2015

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4 out of 5

A Great Surprise!

I had passed by this hotel a number of times, but I had never stayed there. I changed that last week when I stayed there for business. I was very surprised to see the size of the room! I had a suite which had all of the comforts of home. The rates were quite cheap in my opinion, making it an excellent value. They have a huge pool which I did not use, but it seemed quite inviting given the south Texas heat. I will definately stay here again.

Posted by on Sep 23, 2007

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Comment from Hotel Management

Jun 14, 2017 by .

Thank you for your kind words, we value your feedback. Hope to see you again soon!

About the Victoria Palms Inn & Suites

Location 600 Kingston Way, Donna, TX 78537

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:

  • Dining venue

Property Features

Victoria Palms Inn & Suites offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16856 square feet (1566 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Victoria Palms Inn & Suites. Free self parking is available. This Donna hotel is smoke free.

  • 1 floor
  • 120 guestrooms or units
  • 10 buildings
  • 16856 sq ft of conference space
  • 1566 sq m of conference space
  • Built in 1984
  • Dining venue
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Miller Intl. Airport (MFE) (24.9 km / 15.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Victoria (Seasonal) - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Victoria Palms
  • Victoria Palms Donna
  • Victoria Palms Inn
  • Victoria Palms Inn Donna
  • Victoria Palms Hotel
  • Victoria Palms Inn And Hotel Donna
  • Victoria Palms Hotel
  • Victoria Palms Inn & Suites Hotel
  • Victoria Palms Inn & Suites Donna
  • Victoria Palms Inn And Hotel Donna
  • Victoria Palms Inn & Suites Hotel Donna

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.