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Al Marwa Rayhaan by Rotana

5.0 star property
5-star luxury hotel near Well of Zamzam, connected to a shopping center

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Al Marwa Rayhaan by Rotana

Photo gallery for Al Marwa Rayhaan by Rotana

Interior
Exterior
Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail

Overview of Al Marwa Rayhaan by Rotana

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Check out the area

Map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Popular Locationبيتزا بيت1 min walk
  • Popular LocationD'saji1 min walk
  • Popular LocationWell of Zamzam4 min walk
  • Popular LocationGreat Mosque of Makkah5 min walk

Room options

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 1055 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Royal Suite (Panoramic Kaaba View)

Royal Suite (Panoramic Kaaba View) | Minibar, in-room safe, desk, laptop workspace

Royal Suite (Panoramic Kaaba View)

  • 1356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Partial Haram View)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Suite, 1 Bedroom (Spacious) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 990 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Guest)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Guest)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Room)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

  • 1055 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Haram View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Shower, free toiletries, hair dryer, slippers

Room, 1 King Bed (Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Hotel Pullman ZamZam Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
3.5 out of 5, Good, (1005)
The price is $173
per night
$209 total
includes taxes & fees
May 3 - May 4
Hotel Pullman ZamZam Makkah

About the neighborhood

Makkah

Central Makkah getaway .At this Al Hajlah hotel, you'll be within a 5-minute walk of Well of Zamzam and Great Mosque of Makkah. Abraj Al-Bait Towers and Kaaba are also within half a mile (1 km).

What's nearby

  • Well of Zamzam - 4 min walk
  • Great Mosque of Makkah - 5 min walk
  • Abraj Al-Bait Towers - 5 min walk
  • Kaaba - 5 min walk
  • Safa and Marwah - 11 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ستاربكس - 3 min walk
  • رافلز كريميري - 4 min walk
  • Baker’S Boy - 3 min walk
  • مطعم قصر مكة رافلز - 3 min walk
  • Tim Hortons - 3 min walk

About this property

Al Marwa Rayhaan by Rotana

5-star luxury hotel near Well of Zamzam, connected to a shopping center
There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Business amenities include a business center, coworking spaces, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Al Marwa Rayhaan by Rotana. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 2006
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Al Marwa Rayhaan by Rotana offers 503 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free covered valet parking on site
  • Self parking on site (SAR 250 per day)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 6:00 AM–10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (47 inch wide door)
  • Handrails in stairways (24 inches high)
  • In-room accessibility
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Marwa Rayhaan by Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 250 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Al Marwa Rayhaan by Rotana.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Frequently asked questions

How close is Al Marwa Rayhaan by Rotana to the airport?

Al Marwa Rayhaan by Rotana is 59.3 mi (73-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at Al Marwa Rayhaan by Rotana?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Al Marwa Rayhaan by Rotana on May 4, 2024 start from $146.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Al Marwa Rayhaan by Rotana have an airport shuttle?

Al Marwa Rayhaan by Rotana offers an airport shuttle 24 hours a day, for a charge of SAR 300 per person, one-way.

Does Al Marwa Rayhaan by Rotana offer free breakfast?

Free breakfast isn’t provided at Al Marwa Rayhaan by Rotana, but English breakfast is offered for a fee of SAR 100 for adults and SAR 25 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Al Marwa Rayhaan by Rotana?

No, there is no casino at this hotel.

What time is check-in at Al Marwa Rayhaan by Rotana?

Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Al Marwa Rayhaan by Rotana?

This hotel offers free valet parking. Self parking is available for SAR 250 per day.

Does Al Marwa Rayhaan by Rotana have a pool?

Al Marwa Rayhaan by Rotana does not have a pool.

Does Al Marwa Rayhaan by Rotana have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and light fare.

Does Al Marwa Rayhaan by Rotana have a spa?

There are no spa services available at this hotel.

How close is Al Marwa Rayhaan by Rotana to downtown Makkah?

Al Marwa Rayhaan by Rotana is 0.4 mi away from Ajyad.

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 194 out of 487 reviews" "
Rating 8 - Good. 156 out of 487 reviews" "
Rating 6 - Okay. 69 out of 487 reviews" "
Rating 4 - Poor. 32 out of 487 reviews" "
Rating 2 - Terrible. 36 out of 487 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! The front desk and housekeeping staff are very friendly. Special thanks to Abdul Azeez from the front desk, who walked me through multiple floors to find my mom, who got lost in the elevator. While walking with me, he called the video team and staff on each floor to locate her in a 30-story building in a very short time. Another person I have to appreciate is the hospitality person, Ahmed Husain. He welcomed us with a smiling face, was very friendly, and performed housekeeping very efficiently, providing enough towels and coffee items. Before we left, he made sure we were fully satisfied with our stay and encouraged us to contact him for any additional requirements. There are many other positive experiences with the staff. I've stayed in multiple hotels in Clock Tower, and without a doubt, I can say this is the best.
Stayed 4 nights in Jan 2024

10/10 Excellent

MdMotiur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
The place is literally in Masjid al haram. The staffs are very respectful and cordial, and especially very well versed in English which helps greatly in communication. Breakfast is fantastic. Clean and cozy place. Very modern and close to everything. Highly recommend!
Stayed 5 nights in Dec 2023

10/10 Excellent

Ridwaan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

RAYAN

Stayed 1 night in Jan 2024

10/10 Excellent

Safia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s private and clean. Very convenient to reach Mataaf
Stayed 6 nights in Jan 2024

8/10 Good

Wesam

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Abid

Liked: Cleanliness, staff & service, property conditions & facilities
Near to Kaaba
Stayed 1 night in Jan 2024

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable time in Makkah
Best stay. Wael was amazing and very helpful. Wael accommodated us as we arrived early for check in! Upgraded our room and made our stay a pleasure. Alhamdulilah Will definitely stay here again. Shukran for your service Wael!
Stayed 3 nights in Jan 2024

2/10 Terrible

Manal

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not clean, the cleaners did their best to clean but the linenes and pillows were beyond a disaster. I had to request the room to be vaccumed when i arrived , it was very dirty and the beds did not have fresh linens . The hotel is deignated non-smoking but the odor of smokers was very apparent in the rooms. Had to change rooms twice to find a clean one and that was a disaster The ventillation is soooo bad that I had to walk out in the middle of the night a couple of times to get fresh air The overall hotel hygiene needs re-vamping as i do not recommend anuone to stay there in the state it is in now The breakfast bar had good food but the staff need to control hiw low hygiene individuals behave around the food bar …. The behaviour is disgusting!!!! Face masks and plastic gloves shiuld be worn by all patrons to limit ill behaviour and protect others ftom getting their germs The staff were cordial but that by itself does not make a good stay Do Not Book it !!!!

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and facilities. Breakfast was excellent quality. Staff service was also excellent especially the room cleaner Sharif who was very helpful and kind throughout our stay.
Stayed 7 nights in Jan 2024