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DoubleTree by Hilton Makkah Jabal Omar

4.0 star property
4-star hotel near As-Haabee Exhibition, connected to a shopping center

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Photo gallery for DoubleTree by Hilton Makkah Jabal Omar

Lobby
Exterior
Room, 1 King Bed, Partial View | Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Popular LocationKing Fahad Gate11 min walk
  • Popular LocationGreat Mosque of Makkah14 min walk
  • Popular LocationKaaba15 min walk
  • AirportJeddah (JED-King Abdulaziz Intl.)70 min drive

Room options

View all photos for Family Room, 2 Twin Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms, Partial View

10/10 Exceptional
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Room, 1 King Bed, Partial View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

7.8/10 Good
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.3/10 Very Good
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Partial View

9.1/10 Wonderful
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds

10/10 Exceptional
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Property amenity
Swissôtel Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1002)
The price is $615
per night
$742 total
includes taxes & fees
Jun 7 - Jun 8
Swissôtel Makkah

About the neighborhood

Makkah

City center stay.Within a 10-minute walk of this Jabal Omar hotel, you'll find As-Haabee Exhibition and Alkhalil Courtyard. Souk Al-Khalil and King Fahad Gate are also within half a mile (1 km).

What's nearby

  • Souk Al-Khalil - 8 min walk
  • King Fahad Gate - 11 min walk
  • Great Mosque of Makkah - 14 min walk
  • Kaaba - 15 min walk
  • Safa and Marwah - 7 min drive

Getting around

  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • البيك - 8 min walk
  • ستاربكس - 10 min walk
  • Executive Lounge - 3 min walk
  • مطعم المصطفى - 2 min walk
  • الملتقى لاونج - 3 min walk

About this property

DoubleTree by Hilton Makkah Jabal Omar

4-star hotel near As-Haabee Exhibition, connected to a shopping center
There are 2 restaurants on site, along with a coffee shop/café. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Makkah Jabal Omar. For a fee, parking is available.

This 4-star Makkah hotel is smoke free.

  • 676 guestrooms or units
  • 2 dining venues
  • 250 sq ft of conference space
  • 23 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
DoubleTree by Hilton Makkah Jabal Omar offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (SAR 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Makkah Jabal Omar

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 600 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 80–250 for adults, and SAR 40–125 for children
  • Covered self parking fee: SAR 300 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Makkah
DoubleTree by Hilton Makkah Jabal Omar Hotel Makkah

Frequently asked questions

How close is DoubleTree by Hilton Makkah Jabal Omar to the airport?

DoubleTree by Hilton Makkah Jabal Omar is 57.1 mi (70-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Makkah Jabal Omar?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Makkah Jabal Omar on May 26, 2024 start from $99.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Makkah Jabal Omar have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Makkah Jabal Omar.

Does DoubleTree by Hilton Makkah Jabal Omar offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Makkah Jabal Omar, but buffet breakfast is offered for a fee of between SAR 80 and 250 for adults, SAR 40 and 125 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at DoubleTree by Hilton Makkah Jabal Omar?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Makkah Jabal Omar?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM.

Is there free parking at DoubleTree by Hilton Makkah Jabal Omar?

Free parking is not available at this hotel. Self parking is available for SAR 300 per day.

Does DoubleTree by Hilton Makkah Jabal Omar have a pool?

DoubleTree by Hilton Makkah Jabal Omar does not have a pool.

Does DoubleTree by Hilton Makkah Jabal Omar have a restaurant?

Yes, there are 2 restaurants on site.

Does DoubleTree by Hilton Makkah Jabal Omar have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Makkah Jabal Omar to downtown Makkah?

DoubleTree by Hilton Makkah Jabal Omar is 0.5 mi away from Makkah.

DoubleTree by Hilton Makkah Jabal Omar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 403 out of 561 reviews" "
Rating 8 - Good. 95 out of 561 reviews" "
Rating 6 - Okay. 31 out of 561 reviews" "
Rating 4 - Poor. 11 out of 561 reviews" "
Rating 2 - Terrible. 21 out of 561 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Muhammad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
My previous stay in November of 2023 at this place was amazing. This time around the service was less than desirable. Room wasn’t equipped with amenities such as shower gel, Ihram conformant fragrance free soap, slippers, I had to ask and took a while to get them. The soap wasn’t available though, luckily I had some remaining from last trip. The WiFi was flaky which made it difficult to call and talk with family. I think it was just super busy with pilgrims during Shaban.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mosahed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about this place.
It was an excellent stay from start to finish. The staff hospitality starts from the reception to the house keeping. The services and hospitality at the breakfast buffet is very welcoming and comfortable. The wait staff were very attentive. I would recommend to all friends and family. It’s literally a five minutes walk to the Al Haram. We also had partial view of the Al haram and you can hear the microphone and pray along Jamat if you can’t actually make in to the mosque
Stayed 3 nights in Feb 2024

10/10 Excellent

Sajeela Naseer

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and Awesome
It was my second stay in 2 years and I can easily say that all my future stays in Makkah are going to be at DoubleTree too
Stayed 5 nights in Feb 2024

6/10 Okay

aftab ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel for umrah but for healthy people
This was a family stay for the umrah visit to Makkah. I’ve stayed here before but since then they stopped the shuttle service to the holy mosque making this a very uncomfortable location for family with old members. They have a few electric carts running up and down the hill but depend completely. Excellent place if your young and healthy, think twice if you have limited mobility or other similar issues.
Stayed 3 nights in Feb 2024

8/10 Good

Mohiuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To reach haram there is a hill which can be difficult for kids. There is no more shuttle service from hotel Taxi's entry using uber is limited
Stayed 4 nights in Feb 2024

2/10 Terrible

Mahbub

Business traveler
Disliked: Staff & service
Had to take shower with cold water became sick!!!
I was assigned room 2826 where hot water ws not working after I checkedin had to take cold shower nad made me sick later! Informed front reception to have house keeping fix the hot water issue but was not corrected after few hours so requested the room accross 2827 which I checked the hotwater was working accross the coridor as the house keeping was making the room reluctantly the front desk manager switched the room after I received the key to the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Zabi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean and the breakfast buffet was excellent for the most part. However, there could have been more options for pastries instead of just bread. Would highly recommend otherwise.
Stayed 4 nights in Feb 2024

4/10 Poor

Shahnawaz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN
After spending a long time looking at various hotels around the haram, we decided to pay the extra and go with the double tree hilton because of the reviews. Firstly there is no shuttle service to the haram so a bit of a steep walk when going but not far at all, 7-10mins. Secondly, we were a party of 7 and booked 3 rooms, they didn't provide any connecting rooms although we requested it well in advance and we had to ask for an extra bed after checking in although we had requested this early on. Rooms are not cleaned properly, staimed chairs and carpet/furniture. Bathroom sealant badly discoloured. Breakfast was ok but the service was poor. Staff are not bothered and you habe to ask for things and wait ages for them to clear tables. Also this hotel is not part of the haram area of praying with the imam. Overall, I'm shocked at the level of service and standards of rooms for a 4 star hotel!
Stayed 5 nights in Feb 2024

8/10 Good

mustafa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For that price breakfast could be way better
Stayed 1 night in Feb 2024

6/10 Okay

Ahmed, DANBURY

Traveled with family
Disliked: Cleanliness, amenities
Carpets were really dirty. Need to be cleaned and washed.
Stayed 5 nights in Feb 2024