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4.0 out of 5

"Very convenient, although in reaching home I seem to be missing a file from my back pack. Calling the hotel to see if I forgot it. " More

By a verified traveler on Wed 12 Dec 2018

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Hotel Description

5-star luxury hotel near Great Mosque of Mecca

City center retreat

You'll find Great Mosque of Mecca and Kaaba within a 15-minute walk of this Mecca hotel. Alkhalil Courtyard and Souk Al-Khalil are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants, a coffee shop, and free WiFi in public areas. Traveling for business? Take advantage of the business center, laundry service, and conference space. Luggage storage, laundry facilities, and concierge services are also on offer.

Comfy beds, WiFi

The 412 guestrooms feature thoughtful touches like pillow menus and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include pillowtop beds, 24-hour room service, and LED TVs with cable channels.

Traditional Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$67* Per night/room May 17 - May 18

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 3 Twin Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Traditional Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Makkah Jabal Al Kaaba Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Makkah Jabal Al Kaaba Hotel

Everyone (1)
4 out of 5
Very convenient, although in reaching home I seem to be missing a file from my back pack. Calling the hotel to see if I forgot it.

Posted by on Dec 12, 2018

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About the Sheraton Makkah Jabal Al Kaaba Hotel

Location Jabal Al Kaaba, Mecca, Eastern Province 24231

Property Features

There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Sheraton Makkah Jabal Al Kaaba Hotel. This 5-star Mecca hotel is smoke free.

  • 1 building
  • 412 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Room Amenities

Sheraton Makkah Jabal Al Kaaba Hotel offers 412 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2017.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Chocolate Lounge - This café specializes in local and international cuisine.

Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Al Firdous Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 95 for adults and SAR 47.5 for children (approximately)
  • Fee for in-room wireless Internet: SAR 75 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Makkah Jabal Al Kaaba Hotel Mecca
  • Sheraton Makkah Jabal Al Kaaba Mecca
  • Sheraton Makkah Jabal Al Kaaba
  • Sheraton Makkah Jabal Al Kaab
  • Sheraton Makkah Jabal Al Kaaba
  • Sheraton Makkah Jabal Al Kaaba Hotel Hotel
  • Sheraton Makkah Jabal Al Kaaba Hotel Mecca
  • Sheraton Makkah Jabal Al Kaaba Hotel Hotel Mecca

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.