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"excelent location,, great experience!!! I will stay there again and again! " More

By a verified traveler on Sat 19 Jan 2019

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Hotel Description

4-star spa hotel near Lleras Park

Castropol stay

Your stay at this Castropol hotel places you within 2 miles (3 km) of Lleras Park and Santafé Mall. El Tesoro Shopping Park and Botero Plaza are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Free WiFi, LCD TVs

In addition to LCD TVs with satellite channels, the 98 guestrooms offer free WiFi and minibars. Room service, free newspapers, and safes are also available.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$51* Per night/room Jan 31 - Feb 1

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Dann Carlton Belfort Medellin ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Dann Carlton Belfort Medellin

Everyone (2)
5 out of 5
excelent location,, great experience!!! I will stay there again and again!

Posted by on Jan 19, 2019

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1 out of 5

Hotel in Poblano district

Cons: Training, education, new management,
Once we got in the room we noticed the furniture needed repairs, there was no place to hang towels, no soap holder anywhere, and to make things worse at breakfast the chef did not know how to make a basic omolette. Most of the food was gone and not being replenished. The hallway carpet was dirty and smelled bad. Coming from the hotel industry myself this was shocking for a 4 star hotel in any part of the world. When we asked to speak to the manager she never showed up. We were told her name was Natalie. An assistant eventually came hours later and payed no attention to our concerns and left. If she did not understand english she made no effort to ask for a translator or ask questions. Management was completely unprofessional and had no hotel training. We called travelocity and they kindly booked another hotel for us that had all the basic needs and more.

Posted by on Feb 3, 2017

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Comment from Hotel Management

Mar 9, 2017 by Natalia Morales Campuzano

Best regard Dear Sir, we thank you in advance for your comments on the service received during your stay at the Hotel Dann Carlton Belfort Medellin, as these are the ones that help us to evaluate and continue each day with our continuous improvement. By verifying the information supplied by you, we make correctives in each of the areas At this moment we are in a process of remodeling bathrooms, beds and televisions to give our guests the greatest comfort. The reason for our Hotel Dann Carlton Belfort Medellin is to satisfy and comply with each of the quality standards by providing an excellent personalized service and differentiating us from the other hotels in the city. We hope to have your presence in this home in the city of Medellin again.

About the Hotel Dann Carlton Belfort Medellin

Location Calle 17 No. 40 B 300, Medellin, Antioquia 50021

Property Features

Hotel Dann Carlton Belfort Medellin offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Dann Carlton Belfort Medellin. Free self parking is available. This 4-star Medellin hotel is smoke free.

  • 98 guestrooms or units
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Hotel Dann Carlton Belfort Medellin offers 98 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. This Medellin hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily.

Hotel Dann Carlton Belfort Medellin has a restaurant on site.

Room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam.

  • Manicures and pedicures
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 4 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dann Carlton
  • Dann Carlton Belfort Medellin
  • Dann Carlton Hotel
  • Hotel Dann Carlton
  • Hotel Dann Carlton Belfort Medellin
  • Hotel Dann Carlton Belfort
  • Dann Carlton Belfort
  • Dann Carlton Belfort Medellin
  • Hotel Dann Carlton Belfort Medellin Hotel
  • Hotel Dann Carlton Belfort Medellin Medellin
  • Hotel Dann Carlton Belfort Medellin Hotel Medellin

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.