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Hotel Description

Family-friendly 4-star hotel with 2 outdoor pools

El Poblado stay

Your stay at this El Poblado hotel places you within 2 miles (3 km) of Lokkus Contemporary Art and Lleras Park. Poblado Park and Monterrey Comercial Mall are also within 2 miles (3 km).

Poolside dining

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this hotel. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Classic Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$168* Per night/room Oct 7 - Oct 8

Classic Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Aparta)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental Medellin ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for InterContinental Medellin

Everyone (3) Family (2)
4 out of 5
Very well located

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 21, 2022 by Maria Alejandra Piedrahita - Service Manager

Dear Guido, Thank you for taking the time to tell us about your experience at InterContinental MEDELLIN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
Location and concierge services as well as Club Room

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 19, 2019 by hotel staff

Dear guest Thank you for your recent comments, we are pleased to know that your stay at our hotel has been satisfactory. We look forward to welcoming you back to our hotel. Sincerely, Lucas Munoz InterContinental Medellin

1 out of 5

An Intercontinental disappointment

Pros: Previous stays were pleasant, I am not sure why we were treated so poorly this time, but we won't be back.
Cons: Resolve the issues noted above.
Television did not work for entire stay, no credit for the lack of service. The bed was THE hardest king size bed I have ever TRIED to sleep on. Housekeeping replaced amenities for one person when there were two of us. Sharing my concerns upon checkout resulted in a blank stare. Follow-up with corporate office yielded no results. My family of five will never use this hotel again.

Posted by on Nov 27, 2016

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2 out of 5

Our Stay at the Intercontiental

Pros: Good breakfast
Cons: updating the hotel, beds hard as a rock and move around because there on wheels.
Location: restaurants and shopping within distance
Hotel has made any upgrades from 5 years ago, over charging and incorrect invoicing.

Posted by , from miami on Aug 11, 2015

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5 out of 5

Awesome place to stay!! Highly recommend.

Pros: location! restaurant/bar. comfort of room, specially the bed. Well kept place.
Cons: Staff. Most seemed a little uptight. Although I did have a great encounter with one but the rest I encountered were uptight. Not good for business.
Location: Location is great. Safe. Restaurants near by not walking distance as you would like but grab yourself a taxi and go!
The rooms are very comfortable, loved the shower. :-) facilities were top notch. ATM near by in case you need quick cash. Location is great, near most things to visit. Location is very safe. Taxis waiting for you outside or Uber drivers are always near by.

Posted by , from Dallas, Tx on Mar 24, 2015

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5 out of 5

A special night.

Pros: Free Internet, Quiet
Cons: lousy smoking area for a fine cigar.
We stayed one night at the end of a week in Medellin before heading to the airport the next morning. The pool was exceptional and the food was terrific! It was our 30th anniversary and the waiter gave us a special appetizer and desert to really make it special. We will be back!

Posted by , from Boston, MA, USA on Feb 24, 2012

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5 out of 5

great hotel

I stayed for 4 days in this hotel , and it was very amazing, and everybody the personal at the hotel , they were very nice, and this hotel has a beautiful pool that you just want to stay in there forever.

Posted by on Feb 24, 2010

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2 out of 5

Rip-off

We had three days of no air conditioning where we battled the personnel as they insisted there was nothing wrong. Finally the entire hotel was without air conditioning. I was supposed to have breakfast included in my package..but yet they somehow took this out and charged me $20 American dollars per each within 9 days. They refused to take it off although I had documentation to prove it. The personnel at check-out were rude and unwilling to compromise. I will never stay there again. Totally over priced for nothing. What a waste!!!!!

Posted by on Feb 3, 2007

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5 out of 5

Upscale Living

Beautiful facilities and wonderful service made our stay very pleasant. Between the airport and downtown, so the location is convient. Also, in my opinion, the scenery on this side of Medellin is the prettiest, so the location makes it easy to take scenic trips.

Posted by on Aug 2, 2006

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Property Features

InterContinental Medellin offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 10129 square feet (941 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly InterContinental Medellin. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of InterContinental Medellin was completed in June 2016. Smoking is allowed in designated areas at this 4-star Medellín hotel.

  • 1 building
  • 294 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • 10129 sq ft of conference space
  • 941 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

InterContinental Medellin offers 294 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in June 2016.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Fogon de Piedra - This poolside restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours.

Pepe & Melanzane - Overlooking the pool, this restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

El Cielo Classic - Overlooking the pool and garden, this restaurant serves breakfast only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Tennis lessons on site
  • Fitness classes on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 14
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

InterContinental Medellin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at InterContinental Medellin

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 150000 per person (roundtrip)
  • Early check-in fee: COP 100000 (subject to availability)
  • Late check-out fee: COP 100000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Medellin
  • InterContinental Medellin
  • Medellin InterContinental
  • Intercontinental Medellin Hotel Medellin
  • InterContinental Medellin Hotel
  • InterContinental Medellin Hotel
  • InterContinental Medellin Medellín
  • InterContinental Medellin an IHG Hotel

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.