"The hotel in general is above average, but they are very lax in reading and adhering to your pre-arrival instructions. I specifically wrote them and ... " More
El Poblado stay
A stay at this El Poblado hotel places you within half a mile (1 km) of Lleras Park and 2 miles (3 km) of Santafé Mall. Linear Park President and Poblado Park are also within half a mile (1 km).
A nightclub and a restaurant are featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the a rooftop terrace and free buffet breakfast each morning.
Jul 3, 2021 by Manager
Dear guest, Thank you for your feedback, we appreciate your comments, and we apologize for the inconvenience. We will make the corrections required. Hope to see you soon! Manager
Jul 3, 2021 by Manager
Dear guest, Thank you for your feedback, we appreciate your comments and we are happy to know that your stay was great at our hotel. Hope to see you soon! Manager
Dec 17, 2019 by General Manager
Dear Guest, Thank you for sharing your experience with us, we appreciate your comments and feedback. We wish you a great day and thanks for staying with us. Juan Carlos Rodriguez General Manager
May 1, 2018 by Catalina Niño
Good Afternoon. Dear. Greetings from The Charlee Hotel, mainly thanks for taking the time to write this comment and share your trravel experience with the Expedia community. We feel very sorry that the hotel services could not fill out your expectations, we will be talking with the manager in order to make the necessary improvements to this kind of situations. In addition, we will have your suggestions in mind and We hope that someday in the future you can consider us again in order to serve you in the best way in our hotel. BEST REGARDS Catalina Niño Frontdesk manager
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A nightclub, a rooftop terrace, and spa services are also featured at the luxury The Charlee Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Medellín hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Charlee Hotel offers 42 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
Guests are served free buffet breakfast daily from 6 AM to 11 AM.
Lucia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The Charlee Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.