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4.4 out of 5

"The hotel in general is above average, but they are very lax in reading and adhering to your pre-arrival instructions. I specifically wrote them and ... " More

By a verified traveler on Thu 24 Jun 2021

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Hotel Description

4.5-star luxury hotel near Lleras Park

Zona Rosa stay

A stay at this Zona Rosa hotel places you within half a mile (1 km) of Lleras Park and 2 miles (3 km) of Santafé Mall. Lokkus Contemporary Art and Poblado Park are also within half a mile (1 km).

Luxury amenities

A nightclub and a restaurant are featured at this luxury hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the a rooftop terrace and free buffet breakfast each morning.

Free WiFi, iPod docks

The 42 soundproofed guestrooms offer free WiFi and iPod docks. Plasma TVs come with satellite channels, and other amenities include balconies and 24-hour room service.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$124* Per night/room Jan 30 - Jan 31

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Envy Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Charlee Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Charlee Hotel

Everyone (3) Couples (1)
3 out of 5
The hotel in general is above average, but they are very lax in reading and adhering to your pre-arrival instructions. I specifically wrote them and told them I had an extreme allergy to feathers, pillows/comforters. When I arrive late that night I discovered the whole room was filled with down bedding, I was extremely sick the next morning, and merely got “oh well we’ll try to fix it for today” response. They cared nothing for my discomfort, Or health. I will think twice before returning to the property.

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 3, 2021 by Manager

Dear guest, Thank you for your feedback, we appreciate your comments, and we apologize for the inconvenience. We will make the corrections required. Hope to see you soon! Manager

5 out of 5
The staff was very nice and friendly. The breakfast was included and delicious. The gym was large and had everything you could want. Room was large and clean. I can be very critical but I have no criticisms of this hotel. Very well situated too. Great place!

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jul 3, 2021 by Manager

Dear guest, Thank you for your feedback, we appreciate your comments and we are happy to know that your stay was great at our hotel. Hope to see you soon! Manager

5 out of 5

Posted by on Mar 14, 2021

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5 out of 5
Amazing property. Right in the thick of shopping and restaurants. Amazing roof top restaurant. Amazing gym, one of the best in the country.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 17, 2019 by General Manager

Dear Guest, Thank you for sharing your experience with us, we appreciate your comments and feedback. We wish you a great day and thanks for staying with us. Juan Carlos Rodriguez General Manager

4 out of 5
The rooftop is disappointing. The pool was cloudy and not appealing for a swim. Everything was plastic including the wine “glasses” and a shade of yellow as if the plastic had been used since the early 1900s. The free breakfast was mediocre. It’s a good option, but if you want a really nice breakfast, treat yourself out of the hotel. Besides that the accommodation is a cool hip vibe.

Posted by on Apr 29, 2018

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Comment from Hotel Management

May 1, 2018 by Catalina Niño

Good Afternoon. Dear. Greetings from The Charlee Hotel, mainly thanks for taking the time to write this comment and share your trravel experience with the Expedia community. We feel very sorry that the hotel services could not fill out your expectations, we will be talking with the manager in order to make the necessary improvements to this kind of situations. In addition, we will have your suggestions in mind and We hope that someday in the future you can consider us again in order to serve you in the best way in our hotel. BEST REGARDS Catalina Niño Frontdesk manager

About the The Charlee Hotel

Location Calle 9a 37 16, Medellin,

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. A nightclub, a rooftop terrace, and a library are also featured at the luxury The Charlee Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Medellin hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 18 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Charlee Hotel offers 42 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 11 AM.

Lucia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Charlee Hotel

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 90000 per vehicle (maximum occupancy 4)
  • Self parking fee: COP 15000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlee Hotel
  • Charlee Hotel Medellin
  • Charlee Medellin
  • Hotel Charlee
  • The Charlee Hotel Medellin
  • The Charlee Hotel Hotel
  • The Charlee Hotel Medellin
  • The Charlee Hotel Hotel Medellin

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • The Charlee Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.