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The Click Clack Hotel Medellin

0-star property
Calle 10B # 37-29, Medellín, Antioquia 1-855-201-7819
3.5 out of 5
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See all 6 travelocity Reviews

"Everything was perfect " More

By a verified traveler on Fri 29 Mar 2024

Points Of Interest

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Hotel Description

4-star hotel near Santafé Mall

El Poblado stay

Within a 10-minute walk of this El Poblado hotel, you'll find Lleras Park and Poblado Park. Linear Park President and Medellín Clinic - El Poblado are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and airport shuttle. Enjoy the a rooftop terrace and free buffet breakfast each morning.

Economy Room (XS)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$194* Per night/room Apr 30 - May 1

Standard Room (S)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite (L)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (XL)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (M)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room (MT)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Click Clack Hotel Medellin ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Click Clack Hotel Medellin

Everyone (2) Couples (1) Family (1)
5 out of 5
Everything was perfect

Posted by on Mar 29, 2024

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Comment from Hotel Management

Mar 30, 2024 by TheClickClackHotel

Hello James!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

5 out of 5
Everyone was so friendly and hotel is very nice and well situated in the city. The rooms were well equipped and the staff was excellent.

Posted by on Jan 3, 2023

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Comment from Hotel Management

Jan 9, 2023 by The Click Clack Hotel

Hello Carl!Thank you for taking the time to share your comments with us!It's amazing the staff was so friendly and you found our hotel very nice. It’s very encouraging to find great comments about our staff and service: Every day we try to keep our quality up!Our location and rooms are definitely something to remember!Please allow us to have you back anytime soon in our beloved hotel!Have a wonderful day!Laura RiveraHead of Guest ServiceThe Click Clack Hotel

1 out of 5
Not a safe place to stay. My properties were robbed at the hotel room and the hotel staff did nothing.

Posted by on Mar 16, 2022

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Comment from Hotel Management

Mar 29, 2022 by The Click Clack Hotel

Hello Jorge. Thank you for taking the time to share your comments with us! We’re truly sorry for the safety issues you mention, Can you please tell us more about this inconvenience, so we can share your comments with the involved areas and improve our guest experiences? Our priority is making our guests feel happy and comfortable. Laura Rivera Service and Guest Relations Manager The Click Clack Hotel

1 out of 5

Posted by , from Flossmoor on Jan 6, 2022

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5 out of 5
The property amenities are amazing . Trendy, clean , comfy beds and great rooms. Only downside is front desk is hard to reach - need to go down as the phone is never Availabke

Posted by on Aug 20, 2021

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Comment from Hotel Management

Aug 24, 2021 by The Click Clack Hotel

Hello! We’re glad you took the time to share your review with us. We’re thrilled you appreciated our amenities: We are a design hotel, so style and confort are pretty relevant for us! We’re definitely going to share your comments to our staff at the Front Desk, in order to improve our service and in a next opportunity provide you a better experience. Please allow us to have you back again, so we can try to compensate our faults with the best service we can get you! Have a great day. Laura Rivera Service and Guest Relations Analyst The Click Clack Hotel

4 out of 5
Very clean, modern, safe and enjoyable. Very upscale venue. Service was the only thing this trip lacked. I am from New York, maybe I expect things to fast.

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 8, 2021 by The Click Clack Hotel

Hello! You can’t imagine how exited we are while reading your comments. We’re so glad you consider us very clean, modern, safe and enjoyable. We’re nestled in a hotspot of the city, indeed that’s something to remember. We hope you got to enjoy the restaurant and bars around, and our own, of course! We take very serious every review and we'll try to improve our serving times in order to earn that 5th star we're missing. Please allow us to have you back anytime soon, so we can spoil you a little bit more. Have a wonderful day! Laura Rivera Service and Guest Relations Analyst The Click Clack Hotel

About the The Click Clack Hotel Medellin

Location Calle 10B # 37-29, Medellín, Antioquia 50021

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Click Clack Hotel Medellin. An airport shuttle (available 24 hours) is available for a fee. This 4-star Medellín hotel is smoke free.

  • 123 guestrooms or units
  • Buffet breakfast (free)
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

The Click Clack Hotel Medellin offers 123 air-conditioned accommodations with minibars and safes. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM.

The Click Clack Hotel Medellin has a restaurant on site.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

Spa Services

  • Couples treatment rooms

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property requires that all guests register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

The Click Clack Hotel Medellin offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: COP 50000 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 17000 per person, per night
  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 295000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: COP 600000 per day (9843 ft away; open 7:00 AM to 9:00 PM)
  • Pet fee: COP 50000 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • The Click Clack Hotel Medellin Hotel Medellín

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 1:30 PM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.