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4.4 out of 5

"The carpet in the room and the halls were stained. " More

By a verified traveler on Sun 06 Jun 2021

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Hotel Description

Hotel near Asante Rogue Regional Medical Center in Medford

In Medford

Within 3 miles (5 km) of this hotel, you'll find Asante Rogue Regional Medical Center and Providence Medford Medical Center. The RRRink and Harry and David Country Village Factory Tours are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 91 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room May 30 - May 31

Suite, 1 Twin Bed (Hearing)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room, 2 Twin Beds, Accessible (Mobility)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 2 Twin Beds (Hearing)

Bed Count 2 Twin Beds Maximum Occupancy 7 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Medford, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Medford, an IHG Hotel

Everyone (12) Couples (2) Family (3)
1 out of 5
I got to property to check in after my flight. Door was locked i rang bell no one came i knocked on door no one came, i honked my horn no one came for 20 minutes i keep repeating ringing bell knocking and horn finally a man came out and began yelling at me he wasn't cheking me in i asked for refund of payment said no didnt care told him to call police told them what happened i called manager told her to watch security tape she said they would refund my money said to contact you her name is Tiffany. I am a business man ive traveled all over the US i have never been treated like this ever. I sometimes stay weeks or several days never had a complaint until now. How do i get a refund of my payment?

Posted by on Apr 5, 2022

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Comment from Hotel Management

Apr 8, 2022 by Reputation Response Team

Thank you for your review. We always aim to deliver a great experience, and we are saddened when hearing that we don’t meet expectations. We apologize for the situation you endured when trying to check it and for the inconvenience, this caused during your travels. We are looking into this issue and hope to resolve it promptly and accurately. As for your refund, we will not be charging the 3rd party card. If you have any further questions, please don’t hesitate to reach out. Thank you again and take care.

4 out of 5
.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 29, 2022 by General Manager

Lindsey, Thank you for choosing to stay with us while in Medford, OR. We are glad to hear that you enjoyed your stay and we look forward to seeing you again.

5 out of 5

Posted by on Feb 12, 2022

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Comment from Hotel Management

Feb 14, 2022 by Reputation Response Team

We appreciate your positive review! We hope to welcome you again soon. Take care!

5 out of 5

Posted by on Dec 1, 2021

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5 out of 5

Posted by , from Porterville on Oct 30, 2021

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5 out of 5

Posted by on Sep 1, 2021

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5 out of 5

Posted by on Jul 6, 2021

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4 out of 5
The carpet in the room and the halls were stained.

Posted by on Jun 6, 2021

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3 out of 5
The doors are sound conductors. In the next room, a guy was on a call on speaker phone, most of which I could easily hear. Otherwise nice room, view, etc.

Posted by on May 5, 2021

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5 out of 5

Posted by on Jul 24, 2020

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About the Holiday Inn Express & Suites Medford, an IHG Hotel

Location 1375 Center Drive, Medford, OR 97501

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Medford, an IHG Hotel also features a fitness center, coffee/tea in a common area, and laundry facilities. Self parking is free. This Medford hotel is smoke free.

  • 91 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Medford, an IHG Hotel offers 91 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Medford Hotel
  • Holiday Inn Express Medford
  • Holiday Inn Express Suites Medford
  • Holiday Inn Express & Suites Medford, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Medford, an IHG Hotel Medford
  • Holiday Inn Express & Suites Medford, an IHG Hotel Hotel Medford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.