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"They couldn't find my reservation when we arrived (they switched my first and last name in their system) and then told us they had no room. After I u ... " More

By a verified traveler on Tue 20 Sep 2022

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Hotel Description

Hotel near Ashland Library in Ashland

Siskiyou-Hargadine Historic District stay

Within a 10-minute walk of this Siskiyou-Hargadine Historic District hotel, you'll find Ashland Library and Oregon Cabaret Theatre. Lithia Park and Southern Oregon University are also within half a mile (1 km).

Renovated in 2017

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a library are also offered.

King Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$131* Per night/room Oct 17 - Oct 18

Two Queen Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Room, Treeside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Room, Mountainside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stratford Inn ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Stratford Inn

Everyone (11) Couples (3) Family (8)
3 out of 5
They couldn't find my reservation when we arrived (they switched my first and last name in their system) and then told us they had no room. After I used the restroom, I came back and they had figured it out. Fortunately, I hadn't left. The room was fine and the breakfast adequate. They did have a couple of gluten free breakfast options which was helpful.

Posted by on Sep 20, 2022

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Comment from Hotel Management

Sep 21, 2022 by Alyssa Front Desk Manager

Hello Shawn,Thank you for taking the time to leave us a review today. We are sorry to hear about the confusion upon your arrival. Addressing this issue you experienced, we do not touch any reservations that come through a 3rd party. The name that we receive is the name that was sent to us by the reservation made by you. We are happy we were able to figure this out for you and we are happy to hear that you enjoyed your stay despite this. We hope you will stay with us again!

5 out of 5
Great experience, front desk was so helpful and kind. Very clean, quiet and easy parking.

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 11, 2022 by Front Desk Agent Meabh

Thank you for the great review! Come and visit us again soon!

4 out of 5
Within walking distance to the Shakespearean Festival.

Posted by on Jun 30, 2022

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Comment from Hotel Management

Jul 1, 2022 by Alyssa Front Desk Manager

Thank you for the wonderful review today Candice! We are so happy that you enjoyed your stay with us. We hope to see you again very soon.

5 out of 5
The staff was great and room clean and comfortable. I will stay here next time I'm in Ashland

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 18, 2022 by Alyssa Front Desk Manager

Thank you for the wonderful review today Matt. We are so glad that you enjoyed your stay with us. We hope to see you again very soon!

5 out of 5
It was beautiful and the staff were amazing. My only suggestion is you need blackout curtains in the room. The see through ones provided no privacy so I had to change in the bathroom and I couldn’t sleep early when I had to get up early.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 9, 2022 by Alyssa Front Desk Manager

Hello Danielle. We are so happy to hear about your positive experience with us. Regarding your comment about the curtains, we actually do have pull down, black out, blinds that are located behind the normal shear curtains in every room. We understand that it can become easily missed and we apologize for this inconvenience. We hope to see you very soon in the future!

4 out of 5
Despite watching me make four trips to unload my car, staff did not tell me there were luggage carts I asked. Air conditioner in room was incredibly loud.

Posted by on Jun 2, 2022

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Comment from Hotel Management

Jun 9, 2022 by Alyssa Front Desk Manager

Hello Suzanne, We thank you for leaving us a review today. I want to apologize for the issues that you experienced while staying with us. We will addressing this issue regarding the lack of information given over to our Front Desk Staff immediately. We will also be looking into this maintenance report and make sure we resolve this right away. We hope we can convince you to stay with us again and change your experience from a 4/5 to a 5/5!

5 out of 5
The hotel is clean and beautifully decorated with a Shakespearean theme. The staff are very friendly. It's just a 10 minute walk to either the shops and theatres, or to Southern Oregon University. Free breakfast includes oatmeal, fresh fruit, cold cereal, bagels, muffins, yogurt, coffee, tea, juice. The pool and hot tub are open late and are a great added amenity. The beds are comfortable and the rooms are quiet. I would definitely stay here again!

Posted by , from SHERWOOD on May 29, 2022

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Comment from Hotel Management

Jun 11, 2022 by Alyssa Front Desk Manager

Hello Meghan, We are ecstatic to hear about your 5/5 experience with us. We are so happy that you enjoyed your stay and we hope to see you again very soon in the future!

4 out of 5
The location was quite nice and the staff were quite friendly and helpful.

Posted by on Nov 13, 2021

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Comment from Hotel Management

Nov 13, 2021 by Front Desk Agent Angel

Thanks for the review. Have a nice day.

1 out of 5

Posted by on Sep 7, 2021

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3 out of 5

Posted by on Aug 27, 2021

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Renovations + Closures

The property will be renovating from October 17 2022 to November 8 2022 (completion date subject to change). The following areas are affected:

  • Elevator

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Stratford Inn offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A library, a terrace, and barbecue grills are also featured at the business-friendly Stratford Inn. Free self parking is available. A complete renovation of Stratford Inn was completed in March 2017. Smoking is allowed in designated areas at this Ashland hotel.

  • 1 building
  • 53 guestrooms or units
  • 3 levels
  • Built in 1981
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Stratford Inn offers 53 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Ashland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested. Renovation of all guestrooms was completed in March 2017.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • Pets: USD 35.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per day
  • Breakage deposit: USD 20.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stratford Ashland
  • Stratford Inn
  • Stratford Inn Ashland
  • Stratford Hotel Ashland
  • Stratford Inn Hotel
  • Stratford Inn Ashland
  • Stratford Inn Hotel Ashland

You should know

  • Pool access available from 6 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.