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"The hotel is well located and has great access to public transport.The room is just a room.the sheer curtain between the bed and the lounge does not m ... " More

By missym, from Cairns Qld on Tue 12 Nov 2013

Hotel Description

4.5-star aparthotel near SEA LIFE Melbourne

City center retreat

At this Melbourne Central Business District aparthotel, you'll be well placed to visit SEA LIFE Melbourne and Yarra Riverfront, both within a 5-minute walk. Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex are also within half a mile (1 km).

Business services

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, kitchens

The 272 apartments feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and LCD TVs with cable channels. Other amenities include sitting areas, room service, and premium bedding.

Executive Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$56* Per night/room Sep 28 - Sep 29

Deluxe Studio Rooftop Apartment (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio Apartment (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio Rooftop Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Cosmo Apartment  (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Apartment (No External View) - (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks Melbourne on Collins Hotel ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Oaks Melbourne on Collins Hotel

3 out of 5

basic but did the job

The hotel is well located and has great access to public transport.The room is just a room.the sheer curtain between the bed and the lounge does not make the room an apartment.The bathroom is tiny and strangely located right next to the bed,also being a wetroom the floor is always just that,wet.Concierge were less than interested in helping with any questions we had ,it seemed an effort for them to even speak to us let alone smile. There was one Receptionist who had a permanant smile on his face and seemed to be happy to be at work and help.Breakfast in the Restaurant was very ordinary and so we only ate there once during our 4 day stay.

Posted by , from Cairns Qld on Nov 12, 2013

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2 out of 5

Oaks on Collins review

Service and staff where terrific, rooms where very small especially the Bathroom, shocked how small the bathroom was. View consisted of the neighboring building which was an office not much privacy. One resteraunt which was on the four floor and very secluded. Small coffee and sandwich shop down stairs. Room service menu was amazing food was excellent.

Posted by on Feb 6, 2011

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2 out of 5

great location, but that was about it

The location is excellent, but that is all that is good about this place. There are two flights of stairs (5 steps each)in front of the building with no ramp or bell boys, so if you are handicapped or have a lot of luggage, it is difficult to get to the "check-in" lobby. Our studio executive apartment is located on the 7th floor with windows facing the office building across the alley, so you basically can't open the shades. The bathroom is about the size of a cruise ship cabin bathroom, with no bath tub. The sink which measures 8"x14" is tiny but what is worse is there is a glass shelf installed about eight inches above it and it sticks out to cover about half the sink... so it is tough to wash your face and brush your teeth without spilling all over the floor. There is a kitchen area with lots of equipment, but since we were there only two nights, we did not really use it. I would much prefer to have a larger bathroom. The carpet is dingy and well worn. Bed sheets were not changed daily even though they were stained. Both nights, I was awaken at about 4 a.m. by garbage trucks emptying dumpsters full of glass bottles. We asked for a late check out and was told that they cannot do that. It was a busy place indeed as the lobby check in is always packed... but I wonder why, as the price wasn't that cheap either.

Posted by on Sep 4, 2007

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About the Oaks Melbourne on Collins Hotel

Location 480 Collins Street, Melbourne, VIC 3000

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Swimming pool

Property Features

Oaks Melbourne on Collins Hotel offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Oaks Melbourne on Collins Hotel. Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

  • 1 building
  • 272 guestrooms or units
  • 20 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Parking (limited spaces) , Offsite parking discounted rates available


  • Airport: Tullamarine Airport (MEL) (23.5 km / 14.6 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.8 km / 0.5 mi)

Room Amenities

Oaks Melbourne on Collins Hotel offers 272 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

1st Floor Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Deluxe Studio Rooftop Apartment is accessible by stairs only.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 17 for adults and AUD 17 for children (approximately)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Collins
  • Oaks Collins Aparthotel
  • Oaks Collins Aparthotel Melbourne
  • Oaks Collins Melbourne
  • Oaks Hotel Melbourne
  • Oaks Melbourne
  • Oaks On Collins Street Hotel Melbourne
  • Oaks On Collins Street Melbourne
  • Oaks Collins Apartment Melbourne
  • Oaks Collins Apartment
  • Oaks on Collins
  • Oaks Melbourne On Collins
  • Oaks Melbourne on Collins Hotel Melbourne
  • Oaks Melbourne on Collins Hotel Aparthotel
  • Oaks Melbourne on Collins Hotel Aparthotel Melbourne
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.