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"I liked most everything about the facility. No complaints. " More

By a verified traveler on Tue 23 May 2023

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Hotel Description

Hotel near Fire Museum of Memphis, connected to the convention center in Memphis

Downtown Memphis stay

A stay at this Downtown Memphis hotel places you steps from Fire Museum of Memphis and within a 5-minute walk of Mud Island River Park. Renasant Convention Center and Beale Street Landing are also within half a mile (1 km).

Free breakfast

This hotel features a 24-hour gym and a rooftop terrace. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Business Room, 1 King Bed, Non Smoking, Ground Floor (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$136* Per night/room Oct 17 - Oct 18

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, River View (Larger unit)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Business Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Memphis Downtown ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Memphis Downtown

Everyone (11) Couples (3) Family (3)
1 out of 5
I made my reservations 2 or more hours ahead, usually Travelocity does great, but we got to the hotel and they couldn’t find our reservation. Was on the phone for over an hour with a rep who kept going between me and the night manager (mind you it was 6pm when we got there and 7:30 by the time we decided to leave). My family was tired from the drive and we thought we were going to get something to eat close by, but the time we done with deciding to just cancel the reservation, most restaurants were closing. The dumpsters are right outside the door, so immediately smelt trash. The staff seemed unwilling to work with the Travelocity rep and we could barely understand the rep. Had to ask many times, “I’m sorry I can’t understand you.”

Posted by on Sep 12, 2023

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5 out of 5

Posted by , from Clearwater on Aug 14, 2023

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Comment from Hotel Management

Sep 7, 2023 by General Manager

Dear Dan,Thank you for reviewing our hotel. We are so glad to hear that you enjoyed your accommodations.Regards,Michael KruppGeneral Manager

4 out of 5

Posted by , from KANSAS CITY on Jul 18, 2023

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Comment from Hotel Management

Aug 9, 2023 by General Manager

Dear Judith,thank you for your valuable feedback! It was a pleasure to have you as our guest.We are looking forward to having you again as a guest in our hotel. Sincerely,Michael KruppGeneral Manager

5 out of 5
I liked most everything about the facility. No complaints.

Posted by on May 23, 2023

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Comment from Hotel Management

May 28, 2023 by General Manager

Dear James,We appreciate your review about our hotel. Your positive feedback will be shared with my entire staff.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Michael KruppGeneral Manager

4 out of 5

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 24, 2023 by General Manager

Dear Stephen,Thank you for taking the time to review our hotel. Feedback from our guests is always appreciated.We hope to see you again soon!Regards,Michael KruppGeneral Manager

3 out of 5
It was close to the FedEx forum

Posted by on Mar 20, 2023

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Comment from Hotel Management

Apr 2, 2023 by General Manager

Dear Larry,Thank you for taking the time to complete our online survey. We're sorry you were disappointed with your experience during your stay with us.Your input is very important to us, and we will use this information to do everything possible to create an enjoyable experience for each of our guests. Regards,Michael KruppGeneral Manager

2 out of 5

Posted by on Dec 29, 2022

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5 out of 5

Posted by on Nov 18, 2022

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5 out of 5

Posted by on Nov 16, 2022

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2 out of 5
Staff allowed teens from the apartments behind the hotel to come swim in just their undies. They stood on the roof also spitting at passerbys on the sidewalk

Posted by on Aug 5, 2022

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About the Comfort Inn Memphis Downtown

Location 100 N Front St, Memphis, TN 38103

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1250 square feet (116 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Comfort Inn Memphis Downtown. For a fee, parking is available.

  • 1 building
  • 71 guestrooms or units
  • 15 levels
  • 1250 sq ft of conference space
  • 116 sq m of conference space
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Memphis Central Station (2.3 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn Memphis Downtown offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 12.00 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Downtown
  • Comfort Inn Hotel Downtown
  • Downtown Comfort Inn
  • Comfort Inn Downtown Hotel Memphis
  • Comfort Inn Downtown Hotel
  • Comfort Inn Memphis
  • Memphis Comfort Inn
  • Comfort Inn Downtown Memphis
  • Comfort Inn Memphis Downtown Hotel
  • Comfort Inn Memphis Hotel
  • Comfort Memphis Memphis
  • Comfort Inn Memphis Downtown Hotel
  • Comfort Inn Memphis Downtown Memphis
  • Comfort Inn Memphis Downtown Hotel Memphis

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.