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"I booked online. While advertised as pet friendly there was no mention of a non refundable pet fee which I was required to pay at check in. When I ask ... " More

By a verified traveler on Tue 09 May 2023

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Hotel Description

Hotel near Southland Casino Racing in West Memphis

In West Memphis

You'll be within half a mile (1 km) of Southland Casino Racing and 2 miles (3 km) of Baptist Memorial Hospital Crittenden with a stay here. Also, Mississippi River is within 3 miles (5 km) and Tilden Rodgers Park is within 6 miles (10 km).

Casino, dining

A casino and a restaurant are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and free perks like continental breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$70* Per night/room Jun 11 - Jun 12

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Smoking (Two-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, Multiple Beds, Smoking (Two-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Twin Beds, Accessible, Smoking (One-Bedroom)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Days Inn by Wyndham West Memphis ratings based on 25 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Days Inn by Wyndham West Memphis

Everyone (8) Couples (4) Family (10)
1 out of 5
No help at front desk couldn’t get anyone to check me in. I left and got a different hotel. Huge disappointment, when I’m traveling. Very run down!

Posted by on May 20, 2023

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Comment from Hotel Management

May 22, 2023 by General Manager Amy Pitman

Thank you for your review. We are sorry that you had trouble with the front desk. I will find out what happened and make sure it never happens again. Please come back and see us again.

3 out of 5
I booked online. While advertised as pet friendly there was no mention of a non refundable pet fee which I was required to pay at check in. When I asked about a senior citizen discount I was told since I booked on line, I was not eligible.

Posted by , from FORT WAYNE on May 9, 2023

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Comment from Hotel Management

May 10, 2023 by General Manager Amy Pitman

Thank you for your review. You had already paid Expedia for your reservation. There wasn't a way fore me to discount you. The pet fee is mentioned on the website as a non-refundable fee. I am sorry that there was some confusion but please do come back to stay with us again.

5 out of 5
Got there around 10pm and clerk was very friendly. Beds were very comfortable. Only negative was floor was hardwood and had a dirty film on it causing bare feet to be very dirty. We had 2 rooms and was the same in both. Your cleaner must leave a residue on it. Otherwise a good value for price.

Posted by on Apr 15, 2023

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Comment from Hotel Management

Apr 19, 2023 by General Manager Amy Pitman

Thank you for your review. We are so glad that you enjoyed your stay with us. I will get with the housekeeping staff to get the floor situation under control.

5 out of 5
Easy to get to a convenient for Casino, shopping, and restaurants.Plenty of parking. Didn't like that large construction trucks and Semi-trucks around the parking areas.

Posted by , from PACE on Jan 12, 2023

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Comment from Hotel Management

Jan 12, 2023 by General Manager Amy Pitman

Thank you for your review. We are so pleased that you enjoyed your stay with us.

5 out of 5

Posted by on Jan 3, 2023

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5 out of 5

Posted by , from Hot Springs Village on Dec 2, 2022

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1 out of 5
Dirty

Posted by on Nov 20, 2022

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Comment from Hotel Management

Nov 20, 2022 by Bobbie Front Desk Manager

Thank you for your review. We are so sorry that your stay with us was unpleasant. Please come back and give us another chance.

1 out of 5
The room was not up to par. We checked in went to the room, turned around and checked right back out. Very out dated for the $……. Wish we could get a refund. Amanda at the front desk said we would receive a refund, but I’m not counting on it.

Posted by on Oct 10, 2022

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Comment from Hotel Management

Oct 11, 2022 by General Manager Amy Pitman

We never charged Expedia for your room. You were never checked in to our hotel. You will need to contact Expedia to get your money refunded.

5 out of 5

Posted by on Jun 4, 2022

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1 out of 5
Wow this place needs so much attention. This property is not 1 Star. We were fearful while there for our safety.

Posted by on Jun 3, 2022

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Comment from Hotel Management

Jun 9, 2022 by Front Desk Manager Bobbie

Thank you for your review. We are sorry that you did not enjoy your stay.

About the Days Inn by Wyndham West Memphis

Location 1100 Ingram Blvd/I-40, West Memphis, AR 72301

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 300 square feet (28 square meters) and includes conference space. A casino, an outdoor pool, and a garden are also featured at the business-friendly Days Inn by Wyndham West Memphis. Free self parking is available.

  • 152 guestrooms or units
  • 2 levels
  • 3 buildings
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Continental breakfast (free)
  • Casino
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Days Inn by Wyndham West Memphis offers 152 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Margheritas Cantina - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 per room (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel West Memphis
  • Days By Wyndham West Memphis
  • West Memphis Days Inn
  • Days Inn West Memphis Hotel
  • Days Inn by Wyndham West Memphis Hotel
  • Days Inn by Wyndham West Memphis West Memphis
  • Days Inn by Wyndham West Memphis Hotel West Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.