"I booked online. While advertised as pet friendly there was no mention of a non refundable pet fee which I was required to pay at check in. When I ask ... " More
In West Memphis
You'll be within half a mile (1 km) of Southland Casino Racing and 2 miles (3 km) of Baptist Memorial Hospital Crittenden with a stay here. Also, Mississippi River is within 3 miles (5 km) and Tilden Rodgers Park is within 6 miles (10 km).
A casino and a restaurant are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor pool and free perks like continental breakfast and free self parking.
May 22, 2023 by General Manager Amy Pitman
Thank you for your review. We are sorry that you had trouble with the front desk. I will find out what happened and make sure it never happens again. Please come back and see us again.
May 10, 2023 by General Manager Amy Pitman
Thank you for your review. You had already paid Expedia for your reservation. There wasn't a way fore me to discount you. The pet fee is mentioned on the website as a non-refundable fee. I am sorry that there was some confusion but please do come back to stay with us again.
Apr 19, 2023 by General Manager Amy Pitman
Thank you for your review. We are so glad that you enjoyed your stay with us. I will get with the housekeeping staff to get the floor situation under control.
Jan 12, 2023 by General Manager Amy Pitman
Thank you for your review. We are so pleased that you enjoyed your stay with us.
Nov 20, 2022 by Bobbie Front Desk Manager
Thank you for your review. We are so sorry that your stay with us was unpleasant. Please come back and give us another chance.
Oct 11, 2022 by General Manager Amy Pitman
We never charged Expedia for your room. You were never checked in to our hotel. You will need to contact Expedia to get your money refunded.
Jun 9, 2022 by Front Desk Manager Bobbie
Thank you for your review. We are sorry that you did not enjoy your stay.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 300 square feet (28 square meters) and includes conference space. A casino, an outdoor pool, and a garden are also featured at the business-friendly Days Inn by Wyndham West Memphis. Free self parking is available.
Available in all rooms: Free WiFi , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking , Free RV, bus, truck parking
Days Inn by Wyndham West Memphis offers 152 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast daily.
Margheritas Cantina - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.