"The whole room smelled like pissed. Garbage was by our door when we first arrived then they leave a note on the room door starting I will be fine if I ... " More
Close to airport
Within 6 miles (10 km) of this Memphis hotel, you'll find Graceland and Pink Palace Museum. CCHS Orange Mound Health Center and Methodist South Hospital are also within 6 miles (10 km).
Round-the-clock service
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.
Free WiFi, kitchens
The 135 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with satellite channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.
Sep 11, 2020 by Hotel Management
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Oct 7, 2019 by Hotel Management
Thank you for taking the time to provide your feedback. We are sorry our hotel was overbooked and unable to accommodate you. We will also follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Jul 30, 2019 by Hotel Management
Thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team to be more diligent in their work so that our future guests never encounter a similar issue. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Jun 23, 2019 by Hotel Management
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Jun 17, 2019 by Hotel Management
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
May 28, 2019 by Hotel Management
Thank you for choosing Extended Stay America on your trip to our city. We are glad you had a pleasant stay and that you were impressed with the service provided by our front desk team. Your feedback for the housekeeping and maintenance issues are discussed with the appropriate team for review and action. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - Memphis - Airport offers its guests coffee/tea in a common area, laundry facilities, and discounted use of a nearby fitness facility. WiFi is free in public spaces. The business-friendly Extended Stay America - Memphis - Airport also features a safe deposit box at the front desk and an elevator. Free self parking is available. This Memphis hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America - Memphis - Airport offers 135 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.