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"Room was a little small and air conditioner was loud. Overall a clean, nice room and a good value. " More

By a verified traveler on Fri 03 Jul 2020

Hotel Description

3-star hotel perfect for exploring Memphis

City center stay

You'll be within 3 miles (5 km) of Mike Rose Soccer Complex and 6 miles (10 km) of Regional One Health East Campus with a stay here. Tennessee Shakespeare Company and Methodist Le Bonheur Germantown Hospital are also within 6 miles (10 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free area shuttle. Business travelers can take advantage of the 24-hour business center. Express check-out, dry cleaning, and laundry facilities are also on offer.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 93 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$59* Per night/room Oct 9 - Oct 10

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Four Points by Sheraton Memphis Southwind ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Memphis Southwind

Everyone (9) Couples (1) Family (5)
4 out of 5
Room was a little small and air conditioner was loud. Overall a clean, nice room and a good value.

Posted by on Jul 3, 2020

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4 out of 5
Very clean room. The bed sheets were very crisp and the shower great.

Posted by on Jul 3, 2020

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1 out of 5
The staff was nice enough , but considering the rooms we’re not kept up, and needed fixed, I feel it is normally run this way. The first room contained a urine-soaked pull-out bed that also contained what looked like a moldy substance. We were able to switch rooms only to find exposed electric wires and a dirty bathroom.

Posted by on May 17, 2020

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5 out of 5

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 14, 2020 by FOM

Thank you for posting such a great review! We have passed this along to our associates. We hope to see you again.

5 out of 5
Excellent staff and comfortable beds. Good location.

Posted by on Jul 15, 2019

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4 out of 5

Posted by on Jul 7, 2019

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5 out of 5
Was clean and affordable. Good place to rest on our way to Florida

Posted by on Apr 25, 2019

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5 out of 5
Love the staff, my favorite place to visit. memories

Posted by on Dec 17, 2018

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Comment from Hotel Management

Jan 2, 2019 by Diamond

Thank you for staying with us. We are glad to have made your stays with us memorable. To many more great stays!

3 out of 5

The refrigerator did not work

All our food was ruined and I was not happy that they would put us in a room that did not have a working fridge room 325 please fix it for the next quests

Posted by on Jul 15, 2018

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Comment from Hotel Management

Aug 3, 2018 by Emily K.

Thank you for making us aware of this. We have shared the issue with our engineering staff, who promptly addressed and corrected the issue. We greatly appreciate you bringing it to our attention so that we were able to resolve the situation before using the room again. I would like to apologize that we did not catch it prior to your stay, however, and can assure you that we are taking measures to prevent this from occuring in the future. Thank you, again!

5 out of 5

Successful Vacation

It was great and comfortable with great staff and food

Posted by on Oct 25, 2016

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Comment from Hotel Management

Oct 29, 2016 by Emi Aikens

Hello my name is Emi Aikens and I am the Front Office Manager at Four Points Memphis Southwind. I wanted to personally reach out to you and thank you for the wonderful review of our hotel. It was truly our pleasure to serve you and provide you with a great stay. It is our goal to provide each of our guest a hotel stay were comfort does not have to be complicated, and to know we reached our goal with your stay brings a smile to our face. I hope in the future you will choose the Four Points Southwind for your hotel needs when in the Memphis area. Thank you again for staying with us, have a great day.

About the Four Points by Sheraton Memphis Southwind

Location 4090 Stansell Court, Memphis, TN 38125

Renovations + Closures

The following facilities or services will be unavailable from July 07 2020 until further notice:

  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. A free area shuttle within 5 miles is available. The business-friendly Four Points by Sheraton Memphis Southwind also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available. This 3-star Memphis hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Memphis Intl. Airport (MEM) (19.9 km / 12.4 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Memphis Southwind offers 93 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • Four Points Memphis
  • Four Points Memphis Southwind
  • Four Points Sheraton Memphis Southwind
  • Four Points Sheraton Southwind
  • Four Points Sheraton Southwind Hotel
  • Four Points Sheraton Southwind Hotel Memphis
  • Four Points Southwind
  • Sheraton Four Points Memphis
  • Sheraton Memphis Southwind
  • Sheraton Southwind Memphis
  • Four Points Sheraton Memphis Southwind Hotel
  • Four Points by Sheraton Memphis Southwind Hotel
  • Four Points by Sheraton Memphis Southwind Memphis
  • Four Points by Sheraton Memphis Southwind Hotel Memphis
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.