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"The cleanliness of the property " More

By a verified traveler on Mon 14 Mar 2022

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Hotel Description

3-star hotel near Mike Rose Soccer Complex

City center stay

Your stay at this Southwind hotel places you within 3 miles (5 km) of Mike Rose Soccer Complex and TPC Southwind. Regional One Health East Campus and Tennessee Shakespeare Company are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$92* Per night/room Jul 5 - Jul 6

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Four Points by Sheraton Memphis Southwind ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Memphis Southwind

Everyone (12) Couples (1) Family (7)
5 out of 5
The cleanliness of the property

Posted by on Mar 14, 2022

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4 out of 5
Only bad thing is that they failed to leave more coffee when they picked up the dirty towels.

Posted by on Sep 8, 2021

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5 out of 5
Overall it was a good stay

Posted by on Aug 1, 2021

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1 out of 5

Posted by on Jul 12, 2021

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5 out of 5

Posted by on Mar 16, 2021

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4 out of 5
Room was a little small and air conditioner was loud. Overall a clean, nice room and a good value.

Posted by on Jul 3, 2020

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4 out of 5
Very clean room. The bed sheets were very crisp and the shower great.

Posted by on Jul 3, 2020

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1 out of 5
The staff was nice enough , but considering the rooms we’re not kept up, and needed fixed, I feel it is normally run this way. The first room contained a urine-soaked pull-out bed that also contained what looked like a moldy substance. We were able to switch rooms only to find exposed electric wires and a dirty bathroom.

Posted by on May 17, 2020

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5 out of 5

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 14, 2020 by FOM

Thank you for posting such a great review! We have passed this along to our associates. We hope to see you again.

5 out of 5
Excellent staff and comfortable beds. Good location.

Posted by on Jul 15, 2019

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About the Four Points by Sheraton Memphis Southwind

Location 4090 Stansell Court, Memphis, TN 38125

Property Features

Four Points by Sheraton Memphis Southwind offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Four Points by Sheraton Memphis Southwind also features a terrace, laundry facilities, and dry cleaning/laundry services. A free area shuttle within 5 miles is available. Free self parking is available. This 3-star Memphis hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Memphis Southwind offers 93 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast from 6:00 AM to 10:00 AM.

Pinwheels Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Memphis
  • Four Points Memphis Southwind
  • Four Points Sheraton Memphis Southwind
  • Four Points Sheraton Southwind
  • Four Points Sheraton Southwind Hotel
  • Four Points Sheraton Southwind Hotel Memphis
  • Four Points Southwind
  • Sheraton Four Points Memphis
  • Sheraton Memphis Southwind
  • Sheraton Southwind Memphis
  • Four Points Sheraton Memphis Southwind Hotel
  • Four Points by Sheraton Memphis Southwind Hotel
  • Four Points by Sheraton Memphis Southwind Memphis
  • Four Points by Sheraton Memphis Southwind Hotel Memphis

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.