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4.0 out of 5

"This facility is much nicer than the one down the street. The room is HUGE and the bathroom is spacious enough. We like the proximity to our daughte ... " More

By a verified traveler on Fri 16 Aug 2019

Hotel Description

Memphis hotel in White Station area

In shopping district

Your stay at this White Station hotel places you within 3 miles (5 km) of Lichterman Nature Center and Opera Memphis. University of Memphis and Theatre Memphis are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 130 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, premium bedding, and free local calls.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$115* Per night/room Apr 10 - Apr 11

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn & Suites Memphis-Shady Grove ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Memphis-Shady Grove

Everyone (3) Family (1)
5 out of 5
This facility is much nicer than the one down the street. The room is HUGE and the bathroom is spacious enough. We like the proximity to our daughters college and being able to just jump on the interstate.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Tawanda Knight - General Manager

Our entire team would like to thank you for choosing our property for your recent stay. We hope to see you again soon! Thank you for your business!!

4 out of 5
Everything was great I enjoy my stay n it was very clean

Posted by on May 9, 2019

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Comment from Hotel Management

Jun 26, 2019 by Director of Sales

Thank you for taking the time out to rate our property. We appreciate you staying with us and we hope to see you back when every you are in Memphis.

4 out of 5
The breakfast was fabulous, and the breakfast area was large and clean. The rooms were also very nice and clean. Our only complaint is...Travelocity told us the room we booked would sleep 5 (which was also in my hotel search requirements), but when we got there, it only had 2 beds. It did NOT have a pull-out couch or chair, so really, it only slept 4. This was very misleading, and our 3 boys had to share a queen bed. They all complained about how cramped and uncomfortable they were. Why in the world would Travelocity say it slept 5 people??? The hotel did not offer (or have available) any rollaway beds either. Very frustrating for us.

Posted by , from Colleyville, Texas on Mar 21, 2019

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5 out of 5

Posted by on Mar 10, 2019

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5 out of 5
Everything was great friendly staff clean rooms good size kitchen.

Posted by , from Dallas Tx on Jul 16, 2018

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5 out of 5

The friendliest staff in the friendliest city

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, friendly and helpful staff
I've stayed here twice in the past three months on business, and it has always been an excellent experience. Most of all, I appreciate the genuine interest in my well-being that all the staff displays. In fact, when I was there earlier this month my cell phone had broken and I was without a way to contact my family all week except for the hotel phone. Finding this out, the manager refunded all long distance call charges on my bill! I was so touched by this consideration; the staff here really knows how to build customer loyalty.

Posted by , from Fort Worth, TX, USA on Dec 18, 2012

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5 out of 5

This was a great hotel

Pros: Free breakfast, Free Internet
This hotel was very friendly and welcoming. It was very clean and well maintained. The rooms were big and I feel that it was an excellent value for the money. We will definitely recommend this hotel and stay there again.

Posted by , from New Orleans, LA, USA on Jun 20, 2012

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1 out of 5

Hampton Inn & Suites Destroyed My 50th Birthday Celebration

I had the worst bday of my entire life. I was supposed to celebrate my 50th bday at Hampton Inn & Suites @ 962 Shady Grove in Memphis TN. This party room was booked on 3/25 from 930pm - 2am for my bday on 5/7. I look at the room on 4/23. I return on 5/7 to pay for the room and see the room set up. I was very impressed and excited. My sister was my caterer and as she was decorating and setting out the food. ABC came into the room on 2 separte ocassions and never identified herself. She did not have a name tag and she was wearing flip flops. During 1 of these visits she brought people in to look at the room and never said anything to my sister. She returned and told my sister that we had to be out by 10pm. To make a long story short. She called the general mgr, Bryan K. Hall. My sister and I spoke with him on the phone and he spoke to us as if we were his children. A total lack of respect. He told ABC to call the police. They sent 3 squad cars. They waited while we removed decorations & food. We had to pour out very expensive punch. ABC was laughing the entire time that this was going on. The police said that they got the call to arrest and I found out later that they were telling my guest that the party was over. I had never been so embarrassed and humiliated in my entire life. We were not loud nor did we disrespect the hotel. I never got the opportunity to celebrate my bday.

Posted by on May 12, 2010

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5 out of 5

A Great Place to stay in Memphis

We visited Memphis for 4 days and stayed at this hotel. The hotel is lovely, the staff is very helpful and friendly, the free continental breakfast is really great - eggs, sausage, biscuits and gravy, along with the usual breads, muffins, cereals, etc., 4 coffee choices and lots of different juices. Our room was very nice and the bed and pillows were so comfortable. We both slept very well, which is unusual when away from home. The parking lot was well lit and we never saw any reason at all to be apprehensive about being out in the neighborhood at night. Very upscale neighborhood - lots of shopping and restaurants very close by. The hotel is at shady grove and poplar, and it is super easy to get downtown- turn right on poplar and it's about 15 minutes to the downtown area, turn left on 2nd street and go 3 blocks to beale - super easy to get to the action! And along the way, be sure to stop at Corky's BBQ on poplar- My husband makes some killer ribs, and these are the only ones I've ever had that would give him a run for his money! YUMMMMMMMMO! Have some banana pudding, too - your tummy will be in heaven! We had a wonderful trip and the hotel was certainly a big part of the pleasant experience!

Posted by on Sep 26, 2007

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1 out of 5

Security Risk

The furnishings are fairly nice, but the AC unit was very loud, making sleep a chore. My car was broken into at the hotel, and, apparently, this is a regular occurrence at this hotel. Lots of gang activity in the area.

Posted by on Jul 10, 2007

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About the Hampton Inn & Suites Memphis-Shady Grove

Location 962 S Shady Grove Rd, Memphis, TN 38120

Property Features

Hampton Inn & Suites Memphis-Shady Grove offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available. A free area shuttle within 5 miles is available. The business-friendly Hampton Inn & Suites Memphis-Shady Grove also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Memphis hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Memphis-Shady Grove offers 130 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Hotel Names

  • Hampton Inn Grove Hotel Memphis-Shady
  • Hampton Inn Memphis-Shady Grove
  • Hampton Inn Memphis-Shady Grove Hotel
  • Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
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  • Hampton Inn Memphis-Shady Grove
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  • Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
  • Hotel Hampton Inn & Suites Memphis-Shady Grove
  • Hampton Inn & Suites Memphis-Shady Grove Memphis
  • Hampton Inn Suites Memphis Shady Grove
  • Hampton Inn Grove Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.