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4.3 out of 5

"Rooms were awesome! Beds were like sleeping on a cloud...loved it! Clean!! Great stay! " More

By a verified traveler on Tue 16 Mar 2021

Hotel Description

Memphis hotel in White Station area

In shopping district

Your stay at this White Station hotel places you within 3 miles (5 km) of Lichterman Nature Center and Baptist Restorative Care Hospital. Baptist Memorial Medical Grp Hsptlsts and Baptist Memorial Restorative Care Hospital are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include on-the-go breakfast, free self parking, and an area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 130 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, premium bedding, and free local calls.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$104* Per night/room Apr 18 - Apr 19

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn & Suites Memphis-Shady Grove ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Memphis-Shady Grove

Everyone (6) Family (1)
5 out of 5

Posted by on Mar 29, 2021

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5 out of 5
Rooms were awesome! Beds were like sleeping on a cloud...loved it! Clean!! Great stay!

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 22, 2021 by Amanda

Thank you for staying with us! We appreciate your feedback.

5 out of 5

Posted by on Jan 3, 2021

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Comment from Hotel Management

Jan 11, 2021 by Management

Thank you for staying with us.

5 out of 5
Great location and near some of the city sites. Would stay again.

Posted by , from Davenport, Florida on Dec 2, 2020

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Comment from Hotel Management

Dec 3, 2020 by Management

Thank you for staying with us.

5 out of 5

Posted by on Nov 4, 2020

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Comment from Hotel Management

Nov 6, 2020 by Management

Thank you for your response.

5 out of 5
This facility is much nicer than the one down the street. The room is HUGE and the bathroom is spacious enough. We like the proximity to our daughters college and being able to just jump on the interstate.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Tawanda Knight - General Manager

Our entire team would like to thank you for choosing our property for your recent stay. We hope to see you again soon! Thank you for your business!!

4 out of 5
Everything was great I enjoy my stay n it was very clean

Posted by on May 9, 2019

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Comment from Hotel Management

Jun 26, 2019 by Director of Sales

Thank you for taking the time out to rate our property. We appreciate you staying with us and we hope to see you back when every you are in Memphis.

4 out of 5
The breakfast was fabulous, and the breakfast area was large and clean. The rooms were also very nice and clean. Our only complaint is...Travelocity told us the room we booked would sleep 5 (which was also in my hotel search requirements), but when we got there, it only had 2 beds. It did NOT have a pull-out couch or chair, so really, it only slept 4. This was very misleading, and our 3 boys had to share a queen bed. They all complained about how cramped and uncomfortable they were. Why in the world would Travelocity say it slept 5 people??? The hotel did not offer (or have available) any rollaway beds either. Very frustrating for us.

Posted by , from Colleyville, Texas on Mar 21, 2019

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5 out of 5

Posted by on Mar 10, 2019

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5 out of 5
Everything was great friendly staff clean rooms good size kitchen.

Posted by , from Dallas Tx on Jul 16, 2018

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About the Hampton Inn & Suites Memphis-Shady Grove

Location 962 S Shady Grove Rd, Memphis, TN 38120

Property Features

Hampton Inn & Suites Memphis-Shady Grove offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Hampton Inn & Suites Memphis-Shady Grove also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. A free area shuttle within 5 miles is available. Self parking is free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • Built in 1999
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Memphis-Shady Grove offers 130 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Hampton Inn Grove Hotel Memphis-Shady
  • Hampton Inn Memphis-Shady Grove
  • Hampton Inn Memphis-Shady Grove Hotel
  • Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
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  • Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
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  • Hampton Inn & Suites Memphis-Shady Grove Memphis
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  • Hampton Inn Grove Hotel
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  • Hampton Inn & Suites Memphis-Shady Grove Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.