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4.4 out of 5

"Great hotel! Location, services, and comfort were all top notch! " More

By a verified traveler on Wed 17 May 2023

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Hotel Description

3-star hotel near Beale Street

Heart of Memphis

Within a 10-minute walk of this Downtown Memphis hotel, you'll find Beale Street and FedEx Forum. Also, Peabody Ducks is within half a mile (1 km) and National Civil Rights Museum at the Lorraine Motel is within 2 miles (3 km).

Dining, fitness center

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Jul 6 - Jul 7

Suite, 1 Bedroom (King with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite, 1 Bedroom, Accessible (Roll-In Shower, Mobility & Hearing) with Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Memphis Downtown Beale Street ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Memphis Downtown Beale Street

Everyone (5) Couples (5) Family (9)
5 out of 5
Great hotel! Location, services, and comfort were all top notch!

Posted by on May 17, 2023

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Comment from Hotel Management

May 18, 2023 by Trevor

Thank you for your review of the Hilton Garden Inn. Its always good to hear from our guest post stay. To know that you liked our hotel and location as well as mentioning our staff's customer service lets me know that we are providing a "top notch" guest experience. Thanks again.

5 out of 5
This hotel feels like it was recently renovated. Everything is clean and looks new. Staff have been attentive. Easy walk to Beale St. and Forum.

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 2, 2023 by Trevor

Thank you for your review of the Hilton Garden Inn Downtown. Its great to hear that you enjoyed our property from the hotel surrounding and the staff. Our staff does their best to make sure each stay is one to remember. Its also good to see you found our closeness to the entertainment district a benefit to your stay. Hope to see you again this summer.

5 out of 5
Thanks so much

Posted by on Jan 14, 2023

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4 out of 5
Close to the things we wanted to see

Posted by on Oct 6, 2022

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5 out of 5
Our phone did not work in the room, so we tried to call in on the outside line and was not able to talk to anyone. Went to the desk they sent someone up immediately to fix the phone and in room safe.

Posted by on Aug 1, 2022

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4 out of 5

Posted by on Mar 20, 2022

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5 out of 5
This property was in a great location within walking distance to everything. The rooms were clean, and house keeping was excellent.

Posted by on Aug 26, 2021

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Comment from Hotel Management

Sep 16, 2021 by Antonio

Thanks for staying with us!

5 out of 5
I loved everything staff was nice and rooms were really clean ..the only down fall is maybe putting celling fans out on the terrace area instead of a lot of lights

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 11, 2021 by Candace

Thank you for your 5 out of 5 review about your stay with us at the Hilton Garden Inn Memphis Downtown. We are pleased to hear that you enjoyed your stay, and we hope you will stay again soon!

5 out of 5
parking was secured and accommodated on oversize vehicle.

Posted by on May 17, 2021

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Comment from Hotel Management

May 17, 2021 by Candace

Thank you for your wonderful review about your stay with us at the Hilton Garden Inn Memphis Downtown. We are pleased to hear that you enjoyed your stay with us, and we hope you will stay again soon.

4 out of 5
Not having maid service and the room wasn’t the cleanest.

Posted by , from Aurora, Il on Aug 21, 2020

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Comment from Hotel Management

Aug 21, 2020 by Director of Sales

We are so sorry to hear you did not fully enjoy your stay. Due to the current pandemic, we are not able to offer housekeeping service during your stay. This is for our guests' safety as well as employees'. Hopefully next time you stay with us more services will be available.

About the Hilton Garden Inn Memphis Downtown TN

Location 201 Union Avenue, Memphis, TN 38103

Property Features

Hilton Garden Inn Memphis Downtown Beale Street offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. The business-friendly Hilton Garden Inn Memphis Downtown Beale Street also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3-star Memphis hotel is smoke free.

  • 150 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Memphis Central Station (2.1 km / 1.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Memphis Downtown Beale Street offers 150 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.

Seasons - Onsite restaurant. Guests can enjoy drinks at the bar.

The Greyhound - Onsite cocktail bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 for adults and USD 10.00 for children
  • Uncovered valet parking fee: USD 32.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Memphis Downtown TN Hotel
  • Hilton Garn Inn Memphis TN
  • Hilton Memphis Beale Memphis
  • Hilton Garden Inn Memphis Downtown TN
  • Hilton Garden Inn Memphis Downtown Beale Street Hotel
  • Hilton Garden Inn Memphis Downtown Beale Street Memphis
  • Hilton Garden Inn Memphis Downtown Beale Street Hotel Memphis

You should know

  • Pool access available from 11:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.