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4.1 out of 5

"The staff were all extremely friendly and welcoming. The hotel was clean, the beds were comfortable, and it was a great place for our family of 5 to s ... " More

By a verified traveler on Thu 05 Aug 2021

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Hotel Description

Hotel near Southland Casino & Gaming in West Memphis

In West Memphis

Within 2 miles (3 km) of this West Memphis hotel, you'll find Southland Casino & Gaming and Baptist Memorial Hospital Crittenden. Mississippi River and Arkansas State University Mid-South are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$132* Per night/room Jul 3 - Jul 4

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express and Suites West Memphis, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express and Suites West Memphis, an IHG Hotel

Everyone (7) Couples (1) Family (8)
5 out of 5
Good job

Posted by , from BEAVERCREEK on Apr 29, 2022

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Comment from Hotel Management

Apr 29, 2022 by steven

thanks so much and come again

2 out of 5
This property is very loud at all hours as right next to Interstate 55. Would not recommend staying here as difficult to sleep with the noise.

Posted by , from ANKENY on Apr 10, 2022

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4 out of 5

Posted by on Mar 17, 2022

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5 out of 5

Posted by , from east troy on Sep 22, 2021

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4 out of 5
The staff were all extremely friendly and welcoming. The hotel was clean, the beds were comfortable, and it was a great place for our family of 5 to stay. The only drawback was that the hotel had an odd smell; not necessarily bad, but odd. We never could figure out what it was - maybe their specific brand of cleaner. We would stay here again!

Posted by on Aug 5, 2021

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2 out of 5
We checked in, staff was wonderful, when we arrived at our assigned room the room was dirty, beds unmade, etc. We went back to the desk and the ladies were able to assign our big group two rooms for the price we paid for the one since there were no more suites available. It gave us a bit of a bad impression at first, but the staff were wonderful. The pool was well kept with towels available and breakfast met our needs. Thank you to the front desk ladies for fixing a problem without difficulty!

Posted by on Jun 14, 2021

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5 out of 5

Posted by on May 18, 2021

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5 out of 5
Accessibility

Posted by on May 11, 2021

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5 out of 5

Posted by on Apr 26, 2021

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3 out of 5
When I went to check in the cost was more than my account said it would be

Posted by , from Missouri on Jul 28, 2020

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About the Holiday Inn Express and Suites West Memphis, an IHG Hotel

Location 1007 E. Service, West Memphis, AR 72301

Property Features

Holiday Inn Express and Suites West Memphis, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Holiday Inn Express and Suites West Memphis, an IHG Hotel also features a terrace, laundry facilities, and express check-out. Free self parking is available. This West Memphis hotel is smoke free.

  • 84 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express and Suites West Memphis, an IHG Hotel offers 84 accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Holiday Inn Express West Memphis Hotel
  • Holiday Inn Express West Memphis
  • Inn Express West Memphis
  • Holiday Inn Express Suites West Memphis
  • Holiday Inn Express Suites West Memphis
  • Holiday Inn Express and Suites West Memphis, an IHG Hotel Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.