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"All went well. check in was good, check out good. " More

By a verified traveler on Mon 07 Jun 2021

Hotel Description

3-star hotel in White Station

In shopping district

Your stay at this White Station hotel places you within 3 miles (5 km) of Lichterman Nature Center and Baptist Restorative Care Hospital. Baptist Memorial Medical Grp Hsptlsts and Baptist Memorial Restorative Care Hospital are also within 3 miles (5 km).

Renovated in 2015

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like daily breakfast and free self parking.

Free Internet, kitchens

The 140 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include free WiFi and pillowtop beds.

Suite, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$106* Per night/room Aug 23 - Aug 24

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Homewood Suites Memphis East ratings based on 12 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Homewood Suites Memphis East

Everyone (4) Couples (1) Family (2)
4 out of 5
All went well. check in was good, check out good.

Posted by on Jun 7, 2021

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2 out of 5
We 1st checked into room 429. The room smelled BADLY of mold/ mildew. They moved us to room 202. I stepped on the transition between the bedroom + bath and got a nail in my foot. Matress was worn out and sagged so badly my wfe and i got up and left hotel. We have always loved Homewood Suites, but this property is older and needs SIGNIFICANT work to come up to Homewood standards.

Posted by on Oct 6, 2019

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2 out of 5
Needs updated. Carpet is terrible. The faucet is falling off I’m shower. Floor in kitchen has planks that are not even attached.

Posted by , from Colorado on Sep 27, 2019

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3 out of 5
The lady at the desk was rude then i paid my money for my room but some how i end up having to wait get my key she didnt tell me what was going on or nothing she was laughing and talking with her coworker then they got my room wrong and basically did not want to fix it i just can't recommend this place.

Posted by on Mar 5, 2019

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2 out of 5
Once we came in off the road we where all exhausted and just wanted to lay down and the lady at the desk she got us checked in but when it was time to give us our key to the room it took while she never said why i ask her she was so busy talking to her coworker and then gonna ask me step aside so she can take care next customer remind u i still don't have my key so i ask her what is going on im very tired and i wanna lay down she says im waiting on computer so i can give you the key she took care of three other customers before i got key to room... Once we make it to room i notice this is not what i wanted i ask for two double bed i got one bed which was very small sofa bed was bigger than regular bed i called downstairs tell her about the room she was very rude and

Posted by on Mar 4, 2019

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2 out of 5

Not great

Pros: Employees tried
Room had maintenance issues - area had water issues in some units -seemed old , needed updates - personnel were friendly

Posted by on Aug 20, 2018

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2 out of 5

Disappointing Stay

Pros: Kitchen
Cons: Maintenance in the rooms and pool. Looks like it is getting run down a bit.
Pool was only available 2 days on a 5 night stay. Only one night was due to weather. Housekeeping was inconstant on getting the dishes washed or detergent. Missed a breakfast due only being told the weekend schedule and did not realize it would be changing on Monday. Would have thought to be told when I had asked and they new I was staying several nights. Reported ice maker was not working in the room and was told no ice was available on the property. Was told they were getting ice for breakfast from a room as the ice machine would not be fixed until Monday, when I asked for a solution. However, maintenance did show later in the day and got the room ice maker working.

Posted by on Jul 2, 2018

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3 out of 5

m burchett

room was great,but breakfast was bad. food over cook and the staff wasn

Posted by on Dec 9, 2012

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4 out of 5

Good Place

Pros: Free Internet
Cons: ingress and egress from parking and highway
A good place for the money. Room was clean and well maintained. We had a two BR suite and it was a good spot for our 3 day visit. The only problem is entering and leaving the parking area as the hotel is on a busy highway with mutiple roads merging nearby. Otherwise a good spot and good value for our money. Staff was cordial and helpful.

Posted by , from Bristol, TN on Apr 12, 2011

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5 out of 5

Great Place!

I stayed here 2 nights on business. I was VERY impressed with the helpful, friendly service. Free food at breakfast and dinner - with free beer! The suite was large, roomy and clean. If it had a better TV I could live there indefinitely! The only drawback is its location on the highway - there's really nothing you can walk to, but the free shuttle will take you anywhere in a 5 mile radius. I would definitely go back.

Posted by on Oct 28, 2010

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About the Homewood Suites Memphis East

Location 5811 Poplar Ave, Memphis, TN 38119

Property Features

Homewood Suites Memphis East offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. There are 5 meeting rooms available. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Homewood Suites Memphis East. You'll have access to the health club at a partner property. A free area shuttle within 5.00 mi is available. Free self parking is available. A complete renovation of Homewood Suites Memphis East was completed in July 2015. This 3-star Memphis hotel is smoke free.

  • 140 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 1989
  • Breakfast available (free)
  • Dining venue
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Memphis International Airport (MEM) (17.8 km / 11 mi)
  • Property shuttles: Free area shuttle within 5.00 mi
  • Parking: Free self parking

Room Amenities

Homewood Suites Memphis East offers 140 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Homewood Suites Memphis East has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Horse riding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Only dogs are allowed
  • Weight limit: 25 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 17
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hotel Memphis East
  • Homewood Suites Memphis East
  • Homewood Suites Memphis East Aparthotel
  • Homewood Suites
  • wood Suites Memphis
  • Homewood Suites Memphis East Hotel
  • Homewood Suites Memphis East Memphis
  • Homewood Suites Memphis East Hotel Memphis

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.