"The property was nice I love that they renovated the building, this is why I chose to stay here. I would rather put money into saving history than st ... " More
City center retreat
Within a 15-minute walk of this Downtown Memphis hotel, you'll find Beale Street and FedEx Forum. Also, Peabody Ducks is within half a mile (1 km) and National Civil Rights Museum at the Lorraine Motel is within 2 miles (3 km).
This hotel features a gym and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and luggage storage are also offered.
Nov 15, 2022 by Denise C
Thanks so much for staying with us Rebecca. I hope you reported the maintenance issues, and we were able to correct them during your stay. We do have renovation plans in the works now and new carpets will be coming. We hope to see you back to stay with us again.
Jun 13, 2022 by Denise C
Thanks so much for your kind compliments, Patrick
Jan 18, 2022 by Denise C
Thanks for sharing your review twice. With the shortage of staffing nationwide, unfortunately, we are only offering a limited menu right now.
Jan 3, 2020 by Denise C
Thanks so much for staying with us
Nov 9, 2019 by Denise C
Jul 22, 2019 by Denise C
Thanks so much. We love hearing about your experience and look forward to seeing you again.
Apr 18, 2017 by Denise C
Thank you so much for your comments Gary. We appreciate hearing from our guests regarding their experiences. We apologize for the lack of service you received from the valet. Unsure when you checked in, we will have to look into the bar closing, it should be open except on Sundays. We will get this taken care of. We hope you will return and stay with us again.
Oct 24, 2016 by Denise Chapman DOS
Thank you so much for your time in writing your response. We appreciate the positive feedback and sharing it with others. We look forward to having you as our guest again
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. The business-friendly Hotel Napoleon, Ascend Hotel Collection also features a fitness center and an elevator. Parking is available for a fee. This 4-star Memphis hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Napoleon, Ascend Hotel Collection offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
For a fee, guests can enjoy full breakfast daily.
Luna Restaurant & Bar - This café specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.