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4.3 out of 5
Very good!
See all 11 travelocity Reviews

" Very well maintained and clean! " More

By a verified traveler on Tue 21 Dec 2021

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Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$126* Per night/room Apr 8 - Apr 9

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Memphis/Germantown ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Memphis/Germantown

Everyone (5) Couples (2) Family (3)
5 out of 5

Posted by on Mar 24, 2022

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5 out of 5
Very well maintained and clean!

Posted by on Dec 21, 2021

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Comment from Hotel Management

Dec 23, 2021 by Bennett, Front Office Manager

Thank you for your positive feedback.

4 out of 5

Posted by , from SHAWNEE on Dec 5, 2021

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5 out of 5
On business trip and very comfortable stay that was convenient for my work.

Posted by , from MADISON on Sep 21, 2021

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Comment from Hotel Management

Sep 22, 2021 by GM

Thank you for your kind words. We look forward to your next visit.

5 out of 5
I liked the area. It was well kept, spacious and beautiful. No complaints.

Posted by on Apr 29, 2021

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Comment from Hotel Management

Apr 29, 2021 by GM

Thnaks for the great comments. We will share them with ur staff. We hope to see you on your next visist to the area.

5 out of 5
The room was clean. The staff was very friendly. We will be going back

Posted by , from Zeigler on Aug 24, 2020

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Comment from Hotel Management

Aug 28, 2020 by GM

Thank you for your great feedback! We hope you will stay with us again, when in the Germantown area.

4 out of 5
i like the location of the property and wish i could have the food there..

Posted by , from memphis tn on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by GM

Thank you for the great review. Come stay with us again.

5 out of 5
The staff were amazing! The rooms were clean and welcoming. Overall lovely hotel. Breakfast was pretty good as well

Posted by , from St. Louis on May 25, 2020

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Comment from Hotel Management

May 26, 2020 by GM

We are not offering our normal hot breakfast, beauase of Covid-19 protocol guidelines. We are thankful that you enjoyed the limited breakfast items we do have. I hope you will come and stay with us again when i the area.

5 out of 5
Traveling with two dogs and two kids can be daunting, but the walls were thick, and when we were in the room, it felt like we were in our own world. Everyone was so nice, and it just felt cozy and clean.

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 27, 2019 by AGM

It is very nice to hear that you were so satisfied with your stay at the Hyatt Place in Germantown, TN. We are both dog and child friendly! Please come back to visit us again when in the area.

2 out of 5
Arrived at the site 32 minutes before 3PM and asked if my Room was ready. I was told yes and the clerk told me I selected the free parking package and king suite - the facts are all parking is free (deceptive marketing). When I went to my room I discovered I was placed in a double bed room and not the King suite which I booked. When I addressed the concern, I was told it was Hyatt policy that when a guest check in early, they forfeit their reservations. When I called Hyatt corporate - they were not aware of this policy. In fact, stated there was no such policy. When I asked to speak to a manager, the clerk stated that she was in a meeting and would contact me later. It never happened. An unhappy customer and now I will post my experience on A travel blog and inform my peers and network.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 29, 2019 by AGM

Please feel free to call the hotel to discuss these issues. Thank you.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.