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"The staff was wonderful and very helpful when asked for directions, etc. Did not like the fact that we were told no pets were allowed, however when ... " More

By a verified traveler on Wed 06 Oct 2021

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Hotel Description

3.5-star guestrooms with free WiFi

In Memphis

You'll be within 3 miles (5 km) of Theatre Memphis and 6 miles (10 km) of University of Memphis with a stay here. Dixon Gallery and Gardens and Memphis Botanic Gardens- Hardin Hall are also within 6 miles (10 km).

Business services

A restaurant and an indoor pool are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and express check-out are also offered.

Free Internet, flat-screen TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 319 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards. Housekeeping is available on request.

Room, 1 King Bed, Accessible (Non Smoking)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$87* Per night/room Dec 5 - Dec 6

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room, 1 King Bed, Non Smoking (Breakfast)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Non Smoking)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Hotel Memphis - University ratings based on 28 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Memphis - University

Everyone (15) Couples (3) Family (6)
2 out of 5
We stayed for 4 days. Housekeeping never came to the room. We have to call and request new towels and toilet paper and they bring the towels and said the DONT HAVE TOILET PAPER!!!!! So no toilet paper for us. Crazy!!!!!!! Beware

Posted by , from KISSIMMEE on Oct 12, 2021

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5 out of 5
The staff was wonderful and very helpful when asked for directions, etc. Did not like the fact that we were told no pets were allowed, however when entering an elevator there was dog feces on the floor. A few minutes later we saw the dog at the lobby with the owner. The staff person did not say a word to us when she saw the dog and us standing right in front of the desk. Not a word to the owner of the dog, etc.

Posted by on Oct 6, 2021

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3 out of 5
Staff seemed fairly new and in training, checkin took a little long however they staff seemed patient.

Posted by on Sep 20, 2021

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1 out of 5
I like the hotel for everything, except for the NO microwave in the rooms, we had to come back down stairs to use one microwave in the whole hotel. Dislike: checking in was horrible, I was double charged with more expensive fees that wasn't explain to me why I was been charged those fees. I was charged four times and I made my reservations online

Posted by , from CENTREVILLE on Aug 30, 2021

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2 out of 5

Posted by on Aug 21, 2021

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1 out of 5
I reserved my room a day in advance the time to check-in it says at 3pm. I arrived at 8:00pm I was very tired due to a church event that I was visiting in Memphis.. There were no room available at 8pm they ask me to wait 30 minutes to get in the room because they were still cleaning. I think that this is very unprofessional, we pay to get a room and check in on time no to wait to get a room. I am very disappointed with this place. They should have reimbursed me for half of my stay. They didn’t have the room on time for a full price this is truly unbelievable. I will write a review on their web-page.

Posted by on Aug 15, 2021

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5 out of 5
I’m not from Memphis..., so I was very pleased with my room and service that I received!!! You all get a thumbs up from me and mine!!!

Posted by , from Indianapolis, IN on Jul 3, 2020

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Comment from Hotel Management

Jul 9, 2020 by A. Pollan

We are so happy to hear that you enjoyed your stay with us. We look forward to serving you again.

5 out of 5

Posted by on Mar 3, 2020

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3 out of 5
The property and rooms look nice, the decor etc Howeve it is just not clean. The hotel hallways for the 2, 3, 4 and 7th floors Need to be swept, mopped and vacuumed. Same with the room, decent room just not cleaned or vacuumed. The pool and hot tub need to be cleaned. Visible scum on hot tub wall. Opened Bars of handsoap in hotel lobby rest room. Thats when I new the hotel housekeeping was sub par.

Posted by on Jan 12, 2020

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3 out of 5
Food in the elevator and food left in our mini fridge. I reserved two queen size beds but got a king with a pull out sofa.

Posted by on Dec 31, 2019

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About the Radisson Hotel Memphis - University

Location 2625 Thousand Oaks Blvd, Memphis, TN 38118

Renovations + Closures

The following facilities or services will be unavailable from November 18 2021 to December 31 2021 (dates subject to change):

  • Swimming pool

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. An indoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Radisson Hotel Memphis - University. Self parking is free. This 3.5-star Memphis hotel is smoke free.

  • 1 building
  • 319 guestrooms or units
  • 13 levels
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Radisson Hotel Memphis - University offers 319 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 10:00 AM.

R Bistro - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 20 for adults, USD 10 and USD 10 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Memphis
  • Memphis Hotel
  • Crowne Plaza Memphis East Hotel
  • Crowne Plaza Memphis East
  • Crowne Plaza Memphis East
  • Radisson Memphis University
  • Radisson Hotel Memphis East
  • Crowne Plaza Memphis East an IHG Hotel
  • Radisson Hotel Memphis - University Hotel
  • Radisson Hotel Memphis - University Memphis
  • Radisson Hotel Memphis - University Hotel Memphis

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.