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"I was required to pay an additional $100 deposit " More

By a verified traveler on Fri 08 Oct 2021

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Hotel Description

Hotel perfectly located for exploring Memphis

City center stay

You'll be within half a mile (1 km) of Methodist Le Bonheur Healthcare and 2 miles (3 km) of Golf and Games Family Park with a stay here. Wolfchase Galleria and Shelby Farms Visitor Center are also within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$62* Per night/room Jul 4 - Jul 5

Superior Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Memphis East ratings based on 24 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn Memphis East

Everyone (16) Couples (1) Students (1) Family (2)
4 out of 5
I was required to pay an additional $100 deposit

Posted by on Oct 8, 2021

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Comment from Hotel Management

Oct 9, 2021 by raj

Yes, sir we do require $100.00 but its fully refundable as long as there is no damage.

4 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jul 6, 2021 by raj

Thank you for your review!

5 out of 5
Very comfortable beds, super clean. Friendly staff

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 7, 2021 by raj

Thank you for the kind comments we hope to see you soon!

1 out of 5
The room was in very bad shape, so I checked out and got refund.....

Posted by , from Memphis,Tn on Aug 10, 2020

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Comment from Hotel Management

Aug 14, 2020 by raj

I'm sorry to hear that your expectation was not met. How could we have made it better so next time we ensure your stay is as pleasant one.

5 out of 5
It has been remodeled the king Size really makes me feel like a king

Posted by , from Memphis on Jun 26, 2020

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5 out of 5

Posted by on Aug 22, 2019

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1 out of 5
Room was roach infested! The bathroom needed repair. Carpet was stained horribly. The roaches were running rampant. I have never seen a Red Roof Inn so nasty. Unfortunately for me it was non refundable. I definitely lost on this one.

Posted by on May 29, 2019

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1 out of 5
they want to charge 100.00 in cash for deposit the room was prepaid to travelocity. They dont trust my bank of america credit card.

Posted by on Mar 31, 2019

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5 out of 5
This is now twice in 6 months. We'll stay there everytime we go to Memphis. Thanks

Posted by on Dec 18, 2018

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4 out of 5
Room was nice and clean but we had trouble sleeping and resting due to the noise level throughout the night.

Posted by on Dec 17, 2018

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About the Red Roof Inn Memphis East

Location 6055 Shelby Oaks Dr, Memphis, TN 38134

Property Features

As a guest of Red Roof Inn Memphis East, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Memphis East also features a front desk safe and a television in a common area. Free self parking is available. Smoking is allowed in designated areas at this Memphis hotel.

  • 104 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1980
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Memphis East offers 104 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn Hotel Memphis East
  • Red Roof Inn Memphis East
  • Memphis Red Roof Inn
  • Red Roof Inn Memphis East Hotel Memphis
  • Red Roof Inn Memphis East Hotel
  • Red Roof Memphis East Memphis
  • Red Roof Inn Memphis East Hotel
  • Red Roof Inn Memphis East Memphis
  • Red Roof Inn Memphis East Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.