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Sonesta ES Suites Memphis

3-star property
6141 Poplar Pike, Memphis, TN 1-855-201-7819

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4.1 out of 5
Very good!
See all 19 Travelocity Reviews

"As always, awesome lodging. Slept amazing!! Room was huge and roomy. " More

By a verified traveler on Sat 05 Oct 2019

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Hotel Description

3-star aparthotel in White Station

In Memphis

Your stay at this White Station aparthotel places you within 6 miles (10 km) of Audubon Park and University of Memphis. Also within 9 miles (15 km) are Rhodes College and Memphis Zoo.

Business services

This aparthotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-out, and a computer station are also offered.

Free WiFi, kitchens

The 105 individually decorated apartments offer free WiFi and comfy beds. Other amenities include kitchens, washers/dryers, and flat-screen TVs with cable channels.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$115* Per night/room May 23 - May 24

Suite, 2 Bedrooms (Loft)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sonesta ES Suites Memphis ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta ES Suites Memphis

Everyone (8) Family (8)
4 out of 5

Posted by on Dec 3, 2019

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Comment from Hotel Management

Jan 7, 2020 by Fred GM

thanks for being our guest

5 out of 5

Posted by on Nov 23, 2019

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Comment from Hotel Management

Jan 7, 2020 by Fred GM

thanks for being our guest

4 out of 5

Posted by on Oct 22, 2019

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5 out of 5

Posted by on Oct 7, 2019

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5 out of 5
As always, awesome lodging. Slept amazing!! Room was huge and roomy.

Posted by on Oct 5, 2019

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4 out of 5
The room I stayed in was nice and clean and the bed was extremely comfortable. I will stay there again.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 29, 2019 by sonesta

Anonymous, Thanks for the positive feedback! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was as good as we had hoped it would be. We're looking forward to having you again as our guests! Sincerely, General Manager- Monique Taplin

4 out of 5
Great location, security on staff, Yolanda was super friendly, our bathroom ans kitchenette was clean

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 3, 2019 by sonesta

Rachael, Thanks for the positive feedback! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was as good as we had hoped it would be. We're looking forward to having you again as our guests! Wishing you a great weekend! Sincerely, General Manager- Monique Taplin

5 out of 5
We love it every one is friendly, love the breakfast, very clean facility, love our room. I definitely highly recommend this hotel .😄

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by sonesta

Anonymous, Thanks for the 5 stars! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was as good as we had hoped it would be. We're looking forward to having you again as our guests! Sincerely, General Manager- Monique Taplin

4 out of 5
On our late arrival, we were fortunately upgraded to a bedroom and loft room. The room did not have a door so privacy would have been a concern without the loft. There was some spill on the carpet in the front room and the carpet was very wet. The next morning we told the front desk but nothing was done about it and we had no maid service except at 6pm to provide fresh towels and empty the downstairs bathroom trash. Overall it was still a good value.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by sonesta

Anonymous, Thank you for your feedback on your recent stay with us. We appreciate your thoughts and we are grateful for your stay. We regret that you experienced any issues and we will address this immediately. Thank you so much. Sincerely, General Manager- Monique Taplin

5 out of 5
Reserved at the last minute. Didn’t expect a suite!! It’s beautiful! Very clean. Very pretty. People were exceptional too. Wish I could stay longer.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by sonesta

Anonymous, Thanks for the positive feedback! It's great to know your stay with us at Sonesta ES Suites in Memphis Tennessee was as good as we had hoped it would be. We're looking forward to having you again as our guests! Sincerely, General Manager- Monique Taplin

About the Sonesta ES Suites Memphis

Location 6141 Poplar Pike, Memphis, TN 38119

Property Features

Sonesta ES Suites Memphis offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A free manager's reception is offered on select days. Event space at this aparthotel measures 780 square feet (72 square meters). Barbecue grills, a vending machine, and laundry facilities are also featured at the business-friendly Sonesta ES Suites Memphis. Self parking is free. This 3-star Memphis aparthotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • 780 sq ft of conference space
  • 72 sq m of conference space
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Memphis International Airport (MEM) (18.7 km / 11.6 mi)
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Memphis offers 105 accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate living rooms and include queen sofa beds. Pillowtop beds feature Egyptian cotton sheets. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

The aparthotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts debit or credit cards and credit cards for all bookings and onsite payments; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards and credit cards for all bookings and onsite payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Memphis East
  • Residence Inn Marriott Memphis East
  • Residence Inn Memphis East
  • Residence Inn Marriott Memphis East Aparthotel
  • Sonesta ES Suites Memphis Aparthotel
  • Residence Inn by Marriott Memphis East
  • Sonesta ES Suites Memphis
  • Residence Inn Memphis East Hotel Memphis
  • Sonesta ES Suites Memphis Memphis
  • Sonesta ES Suites Memphis Aparthotel
  • Sonesta ES Suites Memphis Aparthotel Memphis

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.