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" loved the property hated the long wait in buffet line due to only 2 cashiers waiting on a line of people that extended into the casino " More

By a verified traveler on Sun 26 Feb 2023

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Hotel Description

Adults-only hotel in Blanton

Blanton stay

With a stay at this Blanton hotel, you'll be within half a mile (1 km) of Southland Casino & Gaming and 2 miles (3 km) of Baptist Memorial Hospital Crittenden. Mississippi River and Tilden Rodgers Park are also within 6 miles (10 km).

Dining options, 3 bars/lounges

This hotel features 3 restaurants, a coffee shop, and luggage storage. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking. Locker space is provided and the front desk is staffed around-the-clock.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Mar 27 - Mar 28

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Southland Casino Hotel ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Southland Casino Hotel

Everyone (3) Couples (3) Family (2)
4 out of 5
loved the property hated the long wait in buffet line due to only 2 cashiers waiting on a line of people that extended into the casino

Posted by on Feb 26, 2023

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Comment from Hotel Management

Feb 27, 2023 by Thanks

We greatly appreciate your business Thank you

5 out of 5

Posted by , from MARYLAND HEIGHTS on Feb 2, 2023

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5 out of 5
Check in was quick. Very clean and spacious room! Casino floor is beautiful, good food options too! Would stay again!

Posted by on Jan 28, 2023

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Comment from Hotel Management

Jan 29, 2023 by Thanks

Thank you for Staying and for you feedback.

5 out of 5
Everything was nice

Posted by on Jan 9, 2023

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Comment from Hotel Management

Jan 23, 2023 by Thanks

Thank you for staying with us and thank you for your feedback.

5 out of 5
We arrived and checked in. Our son and his wife were joining us. When they arrived he realized he left his wallet. Because it is a casino you must have a driver license to go in. The staff were very nice. They allowed us to cancel our reservation and were super nice. We saw our room and it was very nice and clean. Wish we had stayed.

Posted by on Dec 3, 2022

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Comment from Hotel Management

Dec 11, 2022 by Jaleesa

Thanks for your response.

2 out of 5
The check in process was extraordinary long and time-consuming. Why I have no idea. Other facilities at this caliber seem to have it down to a few minutes… Six minutes at max southland was clearly experiencing opening pains.

Posted by on Nov 23, 2022

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Comment from Hotel Management

Nov 24, 2022 by Jaleesa

Thanks for your feedback.

1 out of 5
buffet was half empty of food with 1 1/2 hours to go before closing hotel ck in was 45 min wait and then staff gave wrong info on process and then ANOTHER 45 min in line to be told they had it wrong again and then had to wait for a room to be cleaned AND THEN was told that my room rate was wrong and not eligible for new member diccount.

Posted by on Nov 21, 2022

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Comment from Hotel Management

Nov 24, 2022 by Jaleesa

We will address this directly.

1 out of 5
I had the do not disturb sign on my door as I had a tough week and specifically stayed at Southland to relax, play slots, and sleep in. My door was knocked on HARD at 8:40am, 9:20 and 10am with the first two being female voices yelling HOUSEKEEPING! the third was a male. I do NOT appreciate being woken up that early when it wasn't even check out time and I had the do not disturb sign on my door. Absolutely uncalled for and unacceptable.

Posted by on Sep 28, 2022

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Comment from Hotel Management

Sep 30, 2022 by Jaleesa

Our sincere apologies in regards to this matter. We will be forwarding this information to our Housekeeping Manager and use as a training point.

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A vending machine, gift shops/newsstands, and shopping on site are also featured at Southland Casino Hotel. Self parking is free. Smoking is allowed in designated areas at this West Memphis hotel.

  • 300 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Southland Casino Hotel offers 300 air-conditioned accommodations with complimentary bottled water and hair dryers. These individually decorated accommodations include dining tables. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Southland Casino Hotel has 3 restaurants on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 21
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Southland Casino Racing
  • Southland Casino Hotel Hotel
  • Southland Casino Hotel West Memphis
  • Southland Casino Hotel Hotel West Memphis

You should know

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.